WordPress.com Review

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WordPress.com is a popular platform for building and hosting websites. It offers managed WordPress hosting, which means they take care of all the technical aspects of hosting your site, like backups, security, caching, and more1. This makes WordPress.com an ideal choice for those who want to focus on creating and growing their website without worrying about the technical details


About WordPress.com:
Owner/CEO:
Matt Mullenweg
Established:
2003
Servers Locations:
  • Sydney
    Sydney
  • Frankfurt
    Frankfurt
  • Belgium
    Belgium
  • Finland
    Finland
  • London
    London
  • Tel Aviv
    Tel Aviv
  • Tokyo
    Tokyo
  • Show all
Servers Locations: 18
  • Sydney
    Sydney
  • Frankfurt
    Frankfurt
  • Belgium
    Belgium
  • Finland
    Finland
  • London
    London
  • Tel Aviv
    Tel Aviv
  • Tokyo
    Tokyo
  • Netherlands
    Netherlands
  • Singapore
    Singapore
  • Taiwan
    Taiwan
  • Oregon
    Oregon
  • South Carolina
    South Carolina
  • Washington
    Washington
  • Virginia
    Virginia
  • Ohio
    Ohio
  • Oregon
    Oregon
  • Montreal
    Montreal
  • Iowa
    Iowa
Customer Support: 1
English
Website: English
All languages (1)
English
Support: English
Live chat
United States
United States Accepted
3.9/5
Good Hosting Provider
by BestHostAdviceTips
Features: Good
Reliability: Trustworthy
User Friendly: Good
Support: Good
Price: Very affordable
Promotion: Good discount
Other Factors: Good
Pimploy Sinakorn
Author: Pimploy Sinakorn Last updated: 12 January 2024

Review WordPress.com 2024

Plans and Prices: WordPress.com offers several plans, including a free option. The Personal plan starts at $4 per month and includes a custom domain name, 6GB storage, and removes WordPress ads12. The Premium Plan costs $8 per month and provides 13GB storage, removes customization limits, and allows some monetization1. The Business plan costs $25 per month and offers unlimited storage space, SEO tools, plugin support, and removes all WordPress branding. It’s worth noting that costs can add up after buying hosting, premium themes, and plugins.

Ease of Use: WordPress.com is user-friendly and doesn’t require any downloading, safe third-party hosting, or similar activities. It handles most website building needs, including commerce, social integrations, drag-and-drop functionality, and mobile presentation1. However, it has a steep learning curve and might not be ideal for everyone.

Performance: WordPress.com had no issues with the Load Storm test and even picked up the second fastest Asset speed. The Static test went even better with the second fastest average response at 5.8ms and tied for first with 13ms in p955. It’s a good, low-cost option for people who want to get online relatively quickly.

Security: WordPress.com provides a pre-installed SSL certificate. It also offers enhanced security. However, potential plugin conflicts can cause sites to break easily.

Customer Support: WordPress.com’s customer support varies based on the plan. The free plan offers only community support, while paid accounts get email and live chat support 24 hours a day, Monday to Friday. However, reviews on customer support are mixed.

WordPress.com

WordPress.com is a popular platform for building and hosting websites. It offers managed WordPress hosting, which means they take care of all the technical aspects of hosting your site, like backups, security, caching, and more1. This makes WordPress.com an ideal choice for those who want to focus on creating and growing their website without worrying about the technical details

Visit Site

WordPress.com's rating: Good hosting provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. e also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

Hosting provider with a stable user count and no significant complaints will be given a GOOD reputation rating. Therefore, you do not need to worry when host your website on these platforms.

Parameters Score Why did we give this score?
Features 4 Good - We consider a number of factors when rating features, including: usefulness, ease to use, effectiveness, impact.. WordPress.com's feature is excellent. It provides a high level of value to the user and is easy to use and effective.
Reliability 4.1 Mostly credible - WordPress.com consistently meets its promises and delivers on time. They have an excellent customer service record and are very responsive to customer complaints.
User Friendly 4 Good - Easy to Use: WordPress.com is very easy to navigate and use. Users will have no trouble finding the information they need or completing tasks.
Support 4 Good - The support service is good. There is a user manual and FAQ page, and they are well-written and provide adequate information. The helpdesk is responsive and helpful. The support time is fast and there is live chat with customers. The service supports multiple languages.
Price 4.1 Very affordable - The pricing of WordPress.com is extremely affordable. It is much lower than the average prices of similar services, and there is a lot of flexibility in the price list.
Promotion 3.1 Good discount - WordPress.com offers frequent promotions. Their promotions are attractive and have a wide reach. There are a few bonus programs, discounted codes, or percentage discounts. They have a few conditions for receiving promotions, but their targeted audience is broad. Their rewards programs and loyalty programs are strong, and their discounts and special offers are frequent and appealing.
Other Factors 4 Good - The number of customers is high, and the partner reviews are mostly positive. The company's revenue is also high

Pros and Cons

Here are the pros and cons of using WordPress.com as your hosting platform.

Positives

  • 14-day self-service refunds, and free migrations.
  • Free, open-source content management system.
  • User-friendly and doesn’t require any downloading, safe third-party hosting, or similar activities.
  • WordPress.com takes care of the bulk of site administration.

Negatives

  • Limited Control: Unlike WordPress.org, WordPress.com doesn’t give you total control of your site.
  • WordPress.com doesn’t offer the same level of customization as WordPress.org.

Interesting facts

14-day self-service refunds, and free migrations.
WordPress.com sites run highly performant CPUs to process WordPress and WooCommerce-specific queries at incredible speeds.
WordPress.com uses a global edge cache and CDN, powered by 28+ data centers across 6 continents, to put your content as close to your visitors as possible.
Security: Managed WordPress hosting offers enhanced security.
Offers 24/7 expert support.
Offers a variety of plans at different price points, starting from $25/month.
Each plan includes a free domain for a year.

Frequently Asked Questions(FAQ)

Who should use WordPress.com hosting?
  • Individuals or businesses who want to create a website with ease.
  • Beginners who are not familiar with web hosting and development.
  • Users who want a reliable and affordable hosting solution.
Who should not use WordPress.com hosting?
  • Users who require highly specialized hosting solutions.
  • Developers who need more control over their website's environment.
  • Users who need a large amount of storage space.
Is WordPress.com easy to use?

Yes, WordPress.com is very easy to use. The user interface is intuitive and user-friendly, even for beginners. WordPress.com also offers a wide range of tutorials and documentation to help you get started.

Why is my website safe on WordPress.com?

Yes, your website is safe on WordPress.com. WordPress.com uses a variety of security measures to protect your website from malware, hackers, and other threats. These measures include:

  • A firewall to block unauthorized access
  • DDoS protection to prevent malicious attacks
  • SSL certificates to encrypt your data
What is the uptime guarantee for WordPress.com?

WordPress.com offers a 99.9% uptime guarantee. This means that your website will be online 99.9% of the time. If your website experiences any downtime, WordPress.com will credit your account.

What are the different types of hosting that WordPress.com offers?

WordPress.com offers a variety of hosting plans, including:

  • Free plan
  • Personal plan
  • Premium plan
  • Business plan
Does WordPress.com offer a money-back guarantee?

Yes, WordPress.com offers a 30-day money-back guarantee. If you are not satisfied with your hosting plan, you can cancel your account and receive a full refund.

How can I contact WordPress.com customer support?

WordPress.com offers 24/7 customer support via live chat, phone, and email. You can also find a wealth of helpful information in the WordPress.com knowledge base.

Can I use my own domain name with WordPress.com?

Yes, you can use your own domain name with WordPress.com. However, this is only available on paid plans.

Can I install plugins on WordPress.com?

Yes, you can install plugins on WordPress.com. However, this is only available on paid plans.

Can I export my website from WordPress.com?

Yes, you can export your website from WordPress.com. This is available on all plans.

What are some of the features that make WordPress.com a good choice for web hosting?

WordPress.com offers a variety of features that make it a good choice for web hosting, including:

  • Affordable pricing
  • Reliable uptime
  • Excellent customer support
  • Wide range of hosting solutions
  • Easy to use
  • Wide range of themes and plugins
  • Automatic updates
  • Security features

Payment method

Visa
MasterCard
Amex
American Express

WordPress.com's Features

Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
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