WP Engine Review

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User reviews (1014)

 WP Engine announced an annual recurring revenue (ARR) of $132 million. The global economy for WordPress, which WP Engine is a part of, was estimated at $596.7 billion in 2020 and is expected to grow to $635.5 billion by the end of 2021.


About WP Engine:
Owner/CEO:
Heather Brunner
Phone:
+1-877-973-6446/+1-5
Address:
504 Lavaca St Ste 1000, Austin, TX, 78701
Servers Locations:
  • Sydney
    Sydney
  • Frankfurt
    Frankfurt
  • Finland
    Finland
  • London
    London
  • Tel Aviv
    Tel Aviv
  • Tokyo
    Tokyo
  • Netherlands
    Netherlands
  • Show all
Servers Locations: 18
  • Sydney
    Sydney
  • Frankfurt
    Frankfurt
  • Finland
    Finland
  • London
    London
  • Tel Aviv
    Tel Aviv
  • Tokyo
    Tokyo
  • Netherlands
    Netherlands
  • Singapore
    Singapore
  • Taiwan
    Taiwan
  • Montreal
    Montreal
  • South Carolina,
    South Carolina,
  • Oregon
    Oregon
  • Washington
    Washington
  • Virginia
    Virginia
  • Ohio
    Ohio
  • Oregon
    Oregon
  • Montreal
    Montreal
  • Iowa
    Iowa
Customer Support: 1
English
Website: English
All languages (1)
English
Support: English
Live chat
United States
United States Accepted
4/5
Good Hosting Provider
by BestHostAdviceTips
Features: Good
Reliability: Trustworthy
User Friendly: Excellent
Support: Good
Price: Affordable
Promotion: Very generous
Other Factors: Average
Marry Rose
Author: Marry Rose Last updated: 16 January 2024

Review WP Engine 2024

Plans and Prices: WP Engine offers a variety of managed WordPress hosting plans, with prices starting at $20 per month. The plans are generous with resources and come with a range of technical and advanced features. However, some users might find the prices to be on the higher side.


Ease of Use: WP Engine is praised for its user-friendly interface. It offers features like one-click WordPress installation, easy site migration, and a local development environment. These features make it easy for both beginners and experienced users to manage their websites.


Performance: WP Engine is known for its excellent performance. It offers fast loading times, good uptime, and robust servers that can handle anything. The platform uses advanced technologies like Cloudflare Content Delivery Network (CDN), solid state drive (SSD), and NGINX to ensure fast web page loading.


Security: Security is a top priority for WP Engine. The company automatically updates the WordPress core to the latest version, performs thorough testing of major updates, and employs a proprietary intrusion detection and prevention system to safeguard websites against various cyber threats6. All of WP Engine’s hosting plans come with a free SSL certificate.


Customer Support: WP Engine’s customer support is highly praised by users. The support staff is knowledgeable and helpful, providing 24/7 support via live chat, phone, and email. Users have reported positive experiences interacting with the support team.

WP Engine

 WP Engine announced an annual recurring revenue (ARR) of $132 million. The global economy for WordPress, which WP Engine is a part of, was estimated at $596.7 billion in 2020 and is expected to grow to $635.5 billion by the end of 2021.

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WP Engine's rating: Good hosting provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. e also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

Hosting provider with a stable user count and no significant complaints will be given a GOOD reputation rating. Therefore, you do not need to worry when host your website on these platforms.

Parameters Score Why did we give this score?
Features 4 Good - We consider a number of factors when rating features, including: usefulness, ease to use, effectiveness, impact.. WP Engine's feature is excellent. It provides a high level of value to the user and is easy to use and effective.
Reliability 4.8 Mostly credible - WP Engine consistently meets its promises and delivers on time. They have an excellent customer service record and are very responsive to customer complaints.
User Friendly 4.1 Excellent - Extremely Easy to Use: WP Engine is incredibly easy to navigate and use. Users will find it effortlessly to find the information they need or complete tasks.
Support 3.1 Good - The support service is good. There is a user manual and FAQ page, and they are well-written and provide adequate information. The helpdesk is responsive and helpful. The support time is fast and there is live chat with customers. The service supports multiple languages.
Price 4 Affordable - The pricing of WP Engine is affordable. It is slightly lower than the average prices of similar services, and there is some flexibility in the price list.
Promotion 4.9 Very generous - WP Engine offers abundant promotions. Their promotions are top-notch and have an extremely wide reach. There are many bonus programs, discounted codes, or percentage discounts. They have minimal or no conditions for receiving promotions, and their targeted audience is extremely broad. Their rewards programs and loyalty programs are excellent, and their discounts and special offers are extremely frequent and enticing.
Other Factors 3 Average - The number of customers is moderate, and the partner reviews are mixed. The company's revenue is also moderate.

Pros and Cons

Here are the pros and cons of using WP Engine as your hosting platform.

Positives

  • WP Engine focuses exclusively on WordPress website hosting, providing expert performance and support.
  • The support team fully understands WordPress, providing excellent support response times.
  • WP Engine offers real-time threat detection and fixes hacked sites at no charge.
  • Your website data is automatically backed up.
  • Free SSL, CDN, and Website Backups.
  • Free StudioPress Themes.
  • Transferable Installs and Billing Transfer Features for WordPress Consultants and Developers.
  • Choice of either Amazon Web Services or Google Cloud Platform cloud hosting
  • Custom plans available.

Negatives

  • Compared to other web hosts, the plans of WP Engines are a bit expensive.
  • Some Plugins and Themes are not allowed.
  • Email isn’t included with hosting plans.
  • Charges an additional cost for additional security features.
  • Email isn't included with hosting plans
  • Doesn't sell domains.

Interesting facts

Unlimited Monthly Data Transfers - WordPress
Unlimited Storage - WordPress
Linux Servers
Windows Servers
24/7 Customer Support

Latest user reviews

Matthew
• 2 weeks ago
WPEngine support, uptime, setup, whatever is over the top perfect for the Managed Wordpress and hosting experience. I can't say enough good things about them.
Kevin Araujo
• 2 weeks ago
Great company with great support! I worked with Fernando S who was a consummate professional. He worked quickly to resolve my issues and was very communicative.WPEngine rocks!
Ghost Longboard Ghost Long Boa
• 2 weeks ago
WP Engine / Woocommerce / Wordpress* first I am not sure if they are all the same or related, but when you leave Shopify, you think you are free from the bonds of them and hoping to have freedom to custom build a website and save lots of money.... it is the opposite, and always have to deal with running out of space, things breaking, and updates you have to worry about. best thing about WP Engine is they have amazing customer support, but if you are a small business owner with oui a full time developer/ IT guy, I would stick with Shopify. Too late for me, I am too deep in spending too much money for this new website, now see how long I last before going back to the easy life of a website. Frustrated on the complication even in 2024, hoping for web to be built for the regular guy/gal.
Mike
• 2 weeks ago
We upgraded to premium 0, and after the upgrade was complete wpenginee tried to charge over 68.000€ from our card, luckily we didn't have such amount on the card. When we have asked our account manager Mr. Egbaiyelo, we don't get any clear answer about the wrong deduction. We also notice that Egbaiyelo and wpenginee have without our approval included extra storage and amounts to over 4000€ per year, adding such a thing without our knowledge or approval is really not okay. Incredibly poor and professional support from Egbaiyelo. We have previously been promised that we will have 2 months to reduce our storage so that it is in line with premium 0, but instead they sneakily add storage and want us to pay over 8000 € per year, when premium 0 should be just over 5300 €.Unbelievable how wpenginee and our account manager Egbaiyelo are trying to cheat in this way, even though we have been customers for several years. We really hope to get further answers and get the promised price for the premium 0. If this get sorted we are happy and gladly update our review to a 5 star review.
Brenda Talbot
• 2 weeks ago
WP Engine is the best web host I've used. Their user portal is well organized and easy to use. Their tech support is prompt, friendly and knowledgeable. Highly recommend.
Gavin
• 2 weeks ago
Fantastic customer support
Ricky matsumura
• 2 weeks ago
I got support from Cezar and it really exemplified why I keep going back to wpengineHe understood and diagnosed my problem quickly. He solved it quickly. They maintain strong backups and good performance. Really great hosting.
Michael
• 2 weeks ago
The support and service at Trust pilot is A1. I have opened several support tickets recently and every time they are dealt with promptly and by providing a solution to my problems.
Mitch
• 3 weeks ago
This used to be an awesome company with great support. However, we recently moved to a new provider (webflow) after at least 7 years with them. We asked to cancel the account for months and they continued to charge the card on file only to tell us we could not cancel even though multiple people had reached out about it. Terrible customer service. DO NOT GIVE THEM YOUR CC. So frustrating that after years of service and giving them thousands of dollars in hosting we were treated this way because we decided to move away from wordpress.
Ken Cuy
• 3 weeks ago
Their support is quick in responding and helping me with my issue.

Payment method

PayPal
Visa
MasterCard
American Express

WP Engine's Features

Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
Free SSL
Backup Services
CDN Services
SEO Hosting
Unlimited Hosting
Object Storage
Streaming Services
User reviews ({totalReview})

User reviews of WP Engine

This is a place to share experience with WP Engine. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

4.8

Rated by 1014 users

5
937
4
14
3
11
2
12
1
40
0
0
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WP Engine's Coupons

Browse all bonuses and promotions offered by WP Engine, including their first deposit bonus and other generous promotions.

WordPress Hosting 20% OFF
United States

Exclusive for BestHostAdviceTips visitors

4 months free on NEW annual plans. Valid for new Startup, Professional, Growth, or Scale plans only. Cannot be used with other offers and can only be redeemed once upon signup.

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5 months FREE on any annual shared plan at WP Engine
United States

Offer valid for new customers purchasing any Startup, Growth, or Scale plan. Not valid for existing customers, upgrades, or any other product purchase.

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2 Months FREE on new Annual Shared Lite Plans
United States

Lite Plan starting at $13/month. As an added bonus we are offering 2 months free on new annual shared Lite Plans. If your audience is price sensitive or new to WordPress hosting, this may be an excellent way for them to get to know WP Engine. This plan is for 1 site with 5,000 visitors per month and is live on our landing page.

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CYBERWEEKEND
United States

Our month-long Cyber Discount offer. This offer is good for 4 months free on all shared hosting plans with code CYBERWEEKEND23 and is valid now until November 30th.

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