Elementor Review

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User reviews (865)

Elementor Hosting is a managed WordPress hosting service provided by Elementor, a leading website building platform. Established in 2016, Elementor has made a name for itself with its user-friendly, drag-and-drop page builder, and a wide range of features that cater to both beginners and experienced web designers.


About Elementor:
Owner/CEO:
Yoni Luksenberg
Established:
2016
Address:
Ramat Gan, Israel
Servers Locations:
Servers Locations: 0
Customer Support: 1
English
Website: English
All languages (1)
English
Support: English
Live chat
United States
United States Accepted
3.9/5
Good Hosting Provider
by BestHostAdviceTips
Features: Excellent
Reliability: Trustworthy
User Friendly: Excellent
Support: Good
Price: Fair value for money
Promotion: Average coupon
Other Factors: Good
Hannah Diaz
Author: Hannah Diaz Last updated: 15 January 2024

Review Elementor 2024

Elementor’s hosting service is known for its reliability and extensive global coverage, thanks to its use of Cloudflare’s Content Delivery Network with over 285+ locations worldwide. This ensures fast loading times by serving cached assets from the location closest to the website visitors.

Despite its many strengths, Elementor’s hosting service also has areas where it could improve. Some users have expressed concerns about the cost of the service and the responsiveness of customer support. However, with its robust feature set and user-friendly interface, Elementor Hosting remains a popular choice for many looking to build and host WordPress websites.

Plans and Prices: Elementor Hosting offers multiple pricing tiers — four different plans, to be exact. The plans start from just $9.99 per month. This includes not just the hosting service, but also a premium WordPress website builder, robust security features, daily backups, an SSL certificate, and exceptional customer support. However, some users have mentioned that compared to the features offered, the pricing could be a bit high1.

Ease of Use: Elementor Hosting is praised for its user-friendly interface. The process of creating a website is simple and feels much like using a website builder. Users still get access to the full WordPress software, including the ability to install their own plugins and themes.

Performance: While some users have reported inconsistent CDN performance and load times, especially in the Asia region, Elementor Hosting generally offers fast load times for the money. It’s based on cloud hosting infrastructure, so it should handle even high-traffic periods without too many issues.

Security: Elementor Hosting includes numerous security features for business hosting, including SSL certificates and DDoS protection, to secure your website hosting servers and your visitors. However, some plugins are blocked because they are incompatible with Elementor Pro or clash with the Google Cloud hosting infrastructure.

Customer Support: The customer support experience seems to be a mixed bag. Some users have praised the support team for their patience and thoroughness, while others have reported slow response times and difficulties in reaching the support team. 

Elementor

Elementor Hosting is a managed WordPress hosting service provided by Elementor, a leading website building platform. Established in 2016, Elementor has made a name for itself with its user-friendly, drag-and-drop page builder, and a wide range of features that cater to both beginners and experienced web designers.

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Elementor's rating: Good hosting provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. e also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

Hosting provider with a stable user count and no significant complaints will be given a GOOD reputation rating. Therefore, you do not need to worry when host your website on these platforms.

Parameters Score Why did we give this score?
Features 4.2 Excellent - We consider a number of factors when rating features, including: usefulness, ease to use, effectiveness, impact.. Elementor's feature is outstanding. It is one of the best features of the service and is essential for any user who wants to get the most out of the service.
Reliability 4.1 Trustworthy - Elementor is extremely reliable and always meets its promises. They have an outstanding customer service record and are always responsive to customer complaints.
User Friendly 4.8 Excellent - Extremely Easy to Use: Elementor is incredibly easy to navigate and use. Users will find it effortlessly to find the information they need or complete tasks.
Support 4 Good - The support service is good. There is a user manual and FAQ page, and they are well-written and provide adequate information. The helpdesk is responsive and helpful. The support time is fast and there is live chat with customers. The service supports multiple languages.
Price 3 Fair value for money - The pricing of Elementor is fair. It is comparable to the average prices of similar services, and there is some flexibility in the price list.
Promotion 3 Average coupon - Elementor offers occasional promotions. Their promotions are average and have a moderate reach. There are a few bonus programs, discounted codes, or percentage discounts. They have some conditions for receiving promotions, and their targeted audience is fairly broad. Their rewards programs and loyalty programs are okay, but their discounts and special offers are few and far between.
Other Factors 4 Good - The number of customers is high, and the partner reviews are mostly positive. The company's revenue is also high

Pros and Cons

Here are the pros and cons of using Elementor as your hosting platform.

Positives

  • Drag-and-drop page builder is intuitive and easy to use, even for beginners.
  • Offers a wide range of features including responsive design controls, a large template library, and advanced design features.
  • Hosting service is generally reliable with good uptime.
  • Elementor has a large user community, which can be a valuable resource for troubleshooting and learning new tips and tricks.

Negatives

  • Some users feel that the cost is a bit high compared to other services.
  • Some users have reported delays in response times.
  • Elementor runs occasional promotions, but they are not as frequent as some users would like.

Interesting facts

Uses Cloudflare’s Content Delivery Network, which has over 285+ locations worldwide. This allows them to serve your cached assets quickly from the location closest to your website visitors.
Drag-and-drop page builder is intuitive and easy to use, even for beginners.
Some users have reported delays in response times.

Latest user reviews

Michael
• 2 weeks ago
Elementor is a scam tried to turn off Auto renew it did no good they charged me last year I fought with them and thought with them and even tried to remove my credit card and they still charge me they are scamming people continually we need to do something to fight back and stop this company
vivian
• 2 weeks ago
the response is really slow, i am not happy with their service
Jenn
• 2 weeks ago
I also have complaint about Elementor's shady practices around auto-renewals. The card they had on file was not up to date so I didn't think they could put another charge on it. But they did! I've reached out to ask for a refund as I no longer use this plugin. However, I got the same robotic reply as everyone else - a denial because it goes against their "terms and conditions". What a terrible way to treat a now-former customer! I will never return to Elementor now and I advise everyone to NEVER MAKE A PURCHASE FROM THIS COMPANY.
Jorge
• 3 weeks ago
I have been working with Elementor during the last 6 years. The customer Support has improved a lot in the last years.
Tony Falcon
• 3 weeks ago
Worst customer service i ever experienced.
Tracey Munn
• 3 weeks ago
Interesting experiment. I’ve been developing websites for going on 15 years, 10 using Divi. I ran into a few hiccups, got tired of Divi and moved to Elementor. As an SEO specialist, I’m now moving all sites to Elementor due to the almost immediate increase in rankings and conversions. Support is also fast and helpful!
Joe Sarkis
• 3 weeks ago
I bought Elementor Pro to build my website. To avoid any automatic charges, I made sure to turn off auto renew to my subscription before it was due for renewal, my subscription ended last month around the 28th. On April 14, I noticed my site’s performance was not good and the images were in dire need of optimization. Elementor seemed to have a plugin for this, but it required the Pro version. So, I resubscribed. I couldn't get the plugin to work so I searched to why this was happening and I discovered it needed another subscription.I reached out to customer service, hoping for a refund. But they hid behind their terms and conditions, refusing to give an inch. In my frustration, I admitted my honest mistake, even proposing to let them keep the money if they could switch me to the optimization plugin subscription. But it was all in vain. I now turned off auto renewal and I am not able to remove my credit card info, so who knows if next year they will auto-renew like other have mentioned.I have sent them one last email, if they refund I'll make sure to give an update. I am not hopeful at all to be honest.This experience has left me feeling utterly disillusioned with Elementor, not to mention its glitchy performance. My advice to anyone listening? Save yourself the headache. Stay away from companies that are more interested in lining their pockets than serving their customers.update: Their response seemed insincere. I contacted customer service again, providing a screenshot of their response and the information they requested. Despite this, they didn’t bother to respond or issue a refund.
Patricia B.
• 3 weeks ago
I paid for a Pro license, but cannot log in to activate with either of my 2 emails. I must have gotten at least 5 reCaptcha tests, so I finally gave up. Support for this is nil since I've tried to contact the company about my payment. The program itself is way too complicated for me to use anyway. I use it because my programmer set up a website with it for me.
Jerome
• 3 weeks ago
Stay away from this scam! It will drive you from frustrations to frustrations. I gave it 1 star because that's the lowest I could go. This review is not about the app itself, it is about the non existing support behind it.
Igor
• 4 weeks ago
Had the same problem with Auto-Renewal as others in the reviews, contracted the Support department the same day. The issue was handled promptly by the Billing department and the refund has been issued.

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Elementor's Features

Money Back Guarantee
Hourly Payments
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Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
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Site Builder
Email Service
Free SSL
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SEO Hosting
Unlimited Hosting
Object Storage
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3.5

Rated by 865 users

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Elementor's Coupons

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