InterServer Review

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User reviews (1329)

InterServer is a leading provider of web hosting services, Cloud VPS hosting, dedicated servers, and colocation. It has been in the web hosting industry for more than 22 years


About InterServer:
Owner/CEO:
Mike Lavrik
Established:
1999
Phone:
USA: +1-201-605-1440
Address:
PO BOX 1707, Englewood Cliffs, NJ 07632
Servers Locations:
  • Secaucus, NJ
    Secaucus, NJ
Servers Locations: 1
  • Secaucus, NJ
    Secaucus, NJ
Customer Support: 1
English
Website: English
All languages (1)
English
Support: English
Live chat
United States
United States Accepted
4.2/5
Perfect Hosting Provider
by BestHostAdviceTips
Features: Good
Reliability: Trustworthy
User Friendly: Good
Support: Excellent
Price: Affordable
Promotion: Good discount
Other Factors: Good
John Macbright
Author: John Macbright Last updated: 12 January 2024

Review InterServer 2024

The biggest surprise of all is that even if people don’t really acknowledge InterServer, the provider is 21 years old.

\Was it word of mouth? It must have something up its sleeve, right?

All the InterServer.net reviews I read created a positive image. It seems that InterServer is a really good provider. Or, this is among the most well-kept conspiracies of all time. Its website says that 70% of the customers are migrations, so there has to be a reason for that.

Plans and Prices: InterServer offers a variety of hosting services including shared hosting, Cloud VPS hosting, dedicated servers, and colocation. Their pricing is competitive, starting at $2.50 per month for the introductory plan. They provide unlimited storage, business emails, and domains with their shared web hosting plan. This makes InterServer an affordable choice for businesses of all sizes.

Ease of Use: InterServer provides a user-friendly control panel that makes managing your website easy. However, some users have reported that the control dashboard can feel outdated. Despite this, the general consensus is that InterServer is easy to use.

Performance: InterServer is known for its reliable performance, offering a 99.9% uptime guarantee. This ensures that your website is always accessible to your visitors. Users have reported positive experiences with the speed and performance of their websites hosted on InterServer.

Security: InterServer takes security seriously. They offer InterShield Security, an in-house malware database, and a machine learning firewall and automatic virus scanner to help protect your website and increase security. This commitment to security can give users peace of mind knowing that their website is protected.

Customer Support: InterServer offers 24/7 expert support. While some users have reported difficulties in receiving helpful responses from live chat, many others have praised InterServer’s customer support for being quick, responsive, and helpful.

InterServer

InterServer is a leading provider of web hosting services, Cloud VPS hosting, dedicated servers, and colocation. It has been in the web hosting industry for more than 22 years

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InterServer's rating: Perfect hosting provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. e also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

The PERFECT reputation ranking is for hosting providers that have many registered users and does not receive severe complaints. These providers deserve your peace of mind.

Parameters Score Why did we give this score?
Features 4 Good - We consider a number of factors when rating features, including: usefulness, ease to use, effectiveness, impact.. InterServer's feature is excellent. It provides a high level of value to the user and is easy to use and effective.
Reliability 5 Mostly credible - InterServer consistently meets its promises and delivers on time. They have an excellent customer service record and are very responsive to customer complaints.
User Friendly 4 Good - Easy to Use: InterServer is very easy to navigate and use. Users will have no trouble finding the information they need or completing tasks.
Support 5 Excellent - The support service is excellent. There is a comprehensive user manual and FAQ page. The helpdesk is very responsive and helpful. The support time is very fast and there is live chat with customers. The service supports multiple languages and provides excellent customer service.
Price 4 Affordable - The pricing of InterServer is affordable. It is slightly lower than the average prices of similar services, and there is some flexibility in the price list.
Promotion 4 Good discount - InterServer offers frequent promotions. Their promotions are attractive and have a wide reach. There are a few bonus programs, discounted codes, or percentage discounts. They have a few conditions for receiving promotions, but their targeted audience is broad. Their rewards programs and loyalty programs are strong, and their discounts and special offers are frequent and appealing.
Other Factors 3.5 Good - The number of customers is high, and the partner reviews are mostly positive. The company's revenue is also high

Pros and Cons

Here are the pros and cons of using InterServer as your hosting platform.

Positives

  • Affordable month-to-month pricing
  • Free SSL, weekly backups, and malware protection
  • 99.99% uptime result
  • Classic cPanel interface

Negatives

  • Customer support can be hit-and-miss
  • Account interface is outdated
  • Limited Global Presence: InterServer is primarily based in the US, which might impact the speed and performance of websites targeting audiences in other regions.
  • No Free Domain: Unlike some other hosting providers, InterServer does not offer a free domain name with their hosting plans.
  • Additional Costs: Some features and services may come with additional costs, which could increase the overall price of hosting.

Interesting facts

InterServer is known for its reliability, with a 99.9% uptime guarantee.
They also offer a 30-day guarantee, promising a refund if you are not fully satisfied with their web hosting plans
Unlimited Features: InterServer provides unlimited storage, business emails, and domains with their shared web hosting plan, which can be very attractive to customers.
Datacenters: InterServer operates its own datacenters, which allows for better control over server performance and security.
Green Hosting: InterServer uses energy-efficient hardware in their datacenters, which could appeal to environmentally conscious customers.

In conclusion, InterServer offers a wide range of services at affordable prices, reliable performance, robust security measures, and responsive customer support. However, the user interface could benefit from modernization. Overall, InterServer is a solid choice for web hosting services.

Latest user reviews

Fran Tully
• 1 weeks ago
After 4 months, nothing has really improved. I am still struggling every day to get email. I believe that it might be a security issue. I have had over 2000 email to my info@ email address. All are slightly different, but it could be that whoever is sending them might also be trying to login to my account with brute force. Today, I deleted that email address to see if that will resolve the issue. One would think that after 4 months, maybe InterServer would do a more thorough investigation to find out what is causing this issue nearly every day. It isn't me... I know my password, so if it is brute force, maybe they can figure out a way to stop it. But I have NEVER had these problems with any other hosting provider and I have used 4 in the past. A month has passed, so no refund is possible, meaning I either continue to waste hours a week on the phone with tech support, or switch companies and hope the problem doesn't follow me.
Neelam
• 2 weeks ago
Since the very first moment I bought hosting domain from interserver, I have been in so much pain and tension just because of this fake fraud group of people. Kindly stay away and totally stay away from them. No real support exists. My God can anyone on this Earth be so big scammer. I have to migrate my site and 3 days were left into old hosting expiration. I saw their page and they marketed different rates but asked for different, Any way I paid whatever link they have provided and then I got welcome email with the c panel. And then they said they received no payment. Verify the card I did exactly they said. I was requesting them to start migration before the expiration date but they kept on denying about payment. Now I sent those tons of emails that how could you provide me c panel link when you got no payment. I told that ask some senior to contact me immediately or provide me with chat support or any number but nobody replied. Finally after 4 days domain payment acceptance email came, though in the mean time my domain hosting was expired still I requested them to start process to save my domain hosting, but they still said you only paid for domain. I said how it’s possible that I paid with the same link and bought domain hosting altogether but every logic, every request went in vain. My card support team was even unable to understand what this hosting company doing when the payment was clearly made. So after several days finally they accepted payment. And now again they were not doing anything, I requested my old hosting company to provide me domain code and backups, they did me favor and provided me with everything now when I provided them with everything they emailed me about cancellation of my domain hosting. When I asked they said okay we continue and now till date they could not be able to transfer my domain and hosting every time the email is returning with one excuse after the other. I am wondering why there is no central monitoring authority to check these kinds of scammers. They should be immediately banned instead of getting open permission to scam people in the name of providing hosting. Update They replied me with the biggest lie that we have completed your back up? seriously? Shame on you. No one has even initiated the migration. What a dare to tell big lies openly. Final UpdateFinally on the 21th of April my site is live again, All credit goes to Mr. John Quaglieri who took charge in his hand and migrated my site successfully. I just want to thank that kind person. I believe it is morally right to openly express my gratitude to Mr. John. The entire company should learn from its mistakes and prioritize providing genuine value to customers instead of relying on deceptive marketing tactics.
Joseph Garza
• 2 weeks ago
It's been 4 days and my dedicated server has still not been set up. They're support team is useless. They just keep telling me "I have escalated this with our hardware team"
Salahudeen Oladipupo Riliwan
• 3 weeks ago
My experience with Interserver is great! When I moved from my previous hosting to Interserver they made experience seamless. The customer support and their admin team are very responsive and will go a long way to help you solve the problem you're facing with your website or hosting issues.I really appreciate the support they have given me in resolving WordPress cloning issues and restoring my website after 403 forbidden error. It means a lot to me.. I highly recommend them if you're looking for affordable hosting platform with good customer support.
Tony Correa
• 3 weeks ago
Interserver & Fastcomet - Scammers in the Web Hosting Industry ( They KEEP Your Money and DO NOT PAY YOU! some months ago I drove 6 sales, I had to beg them to pay me, and they payed me 2 out of 6. As usual, their explanation said that they are not aware about those sales. Later I found out that those users who bought under my affiliate links have their websites for their businesses... Your affilaite marketers, if you are reading this, never promote these scamers - Interserver & Fastcomet - Promote other companies - thank me later. Hesitation? check out more reviews over the internet. They scam affiliate marketers and users. It is a shame that i cannot provide the links for you to read these aweful reviews about these companies...
zaptify
• 3 weeks ago
When ordering the server, the support didn't know if they were using water cooling or overclocking. I decided to proceed with the purchase anyway, even though I knew support would be an issue. It didn't matter because I can handle everything on my own. On their website, it says that it will take 24 hours to provision a server. I ended up on the Live Chat asking when it would be done after 24 hours, and they said to give them 24-48 hours. I ended up doing so and created a ticket to see the progress. The server was delayed because they were on a backlog of orders, so they gave a refund. The backend seems messy, and the team seems all over the place.
Jamal Omar
• 3 weeks ago
Interserver is a great hosting company, and easy to use. I thank you for your good customer support. They responded to me and solved my issue in the best way.
Stefanos Gkikas
• 3 weeks ago
Interserver migrate all my websites to the new server without charge and everything is working perfect!
Max Stroev
• 3 weeks ago
STAY AWAY FROM THESE GUYS!After the hardware failure at the beginning of March, my site was migrated to a different server. For the last 30 days I have been having severe performance issues with the website. I provided the support engineers with all needed information to replicate the issue, including the Admin credentials to the entire site -- All I received is 'Tier 1' and 'screen-reader' type responses and suggestions to do things that do not solve anything and simply do not make much sense, like "you need to disable re-Captcha"... Really?!? Seriously?!? Hmm, re-Captcha has been around a couple of days now and worked just fine on the 'old' server!!!These guys are not willing to help and/or dedicate needed resources to actually fix the issue that was caused by them. One of the Tech Support guys suggested calling 'Sales Line' and to ask to be connected to Tier 3 - as a result, the CTO chimed-in on the ticket and stated that he (the CTO of the company!!!) has no expertise or ability to resolve the issue and I need to continue working with the same Admin who could not help with fixing the issue in the first place! WoW! Folks, it does not really matter what your monthly budget or revenue is, $5, $50, $500, $5000, or whatever it may be -- you best spend it somewhere where the hosting company will actually appreciate your business and will be willing to fix the issue that was caused by them to begin with!INTERSERVER.NET IS DEFIATELY NOT THAT COMPANY!
Christopher Chukwu
• 1 months ago
They guided me through setting up WordPress on VPS and with their low cost VPS Storage hosting, I just can't ask for more! Thank you Interserver!!!

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InterServer's Features

Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
Free SSL
Backup Services
CDN Services
SEO Hosting
Unlimited Hosting
Object Storage
Streaming Services
User reviews ({totalReview})

User reviews of InterServer

This is a place to share experience with InterServer. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

4.5

Rated by 1329 users

5
1053
4
130
3
29
2
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1
106
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InterServer's Coupons

Browse all bonuses and promotions offered by InterServer, including their first deposit bonus and other generous promotions.

InterServer's Welcome Offer: First Month Hosting at Just $0.01!
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We are pleased to share this outstanding InterServer coupon exclusively with our loyal HostAdvice users. When you activate the InterServer offer, you can lower your first month’s payment on any of the company’s hosting plans to just $0.01. This applies to all the company’s packages, including:

• Web hosting starting as low as $5.00 a month
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Stop stressing about your startup costs and start building your web presence the way you want with this appealing InterServer deal.

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Web hosting at $2.50 for lifetime
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*Unlimited Storage
*Easy Control Panel
*450+ Cloud APPS
*Free Website Migration

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90% OFF SPECIAL PROMOTION
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STANDARD WEB HOSTING
$1.00 for 3 Months 

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65% OFF WEB HOSTING
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Our all-inclusive web hosting plan has everything you need to power your website. Now with even more reasons to try InterServer! $2.50 for 1 month of service. Try our service to see for yourself why so many are making the switch.

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