Hostwinds Review

I would never recommend using Hostwinds. They spout absolute rubbish.I purchase a VPS and change the hostname, set up nothing on the VPS but after 1 day I am added to an Abuse List, they cant tell me why! I know why, I was assigned an IP by them that was already on 6 blacklist monitors. They accuse me of spamming, I have never spammed anyone in my life.They then ask me for a picture of my ID and Credit card, not sure the storage of these images is legal, in this context, but it is so they can charge you $250 per hour at their own discretion.There whole system and attitude is as though I have done something wrong, they break their own T&C's treating customers like criminals.An absolute joke - use Racknerds or Contabo, at least they treat you with respect!!!!

these guys are very professional and helpful

VPS was fired up and operational in a short time after my order. Super satisfied with everything so far.

I upgraded to 12GB 4 core VPS charging £111 per month and it wouldn't even run 5 instances of MT4. The techs gaslit me telling me everything was fine and its not their problem if MT4 doesnt work. I couldn't click on any of them or update anything. I restarted, rebooted and did everything asked then asked for refund within 3 days notice. Their billing REFUSED to refund me despite my consumer rights! This is a truly terrible company that gaslights you when you have an issue then refuses to refund you even when you ask for a partial refund. Stay away if using for Forex! 100% not worth it and their techs admit it themselves they have no clue about MT4 and claim that even buying more memory and processors with them, doesnt mean it should work. I have everything in writing to prove their ridiculous claims and refusal to refund. Forget these guys!

SUBSCRIPTION FRAUD !!!!DESPITE CANCELLING MY SUBSCRPTION ABOUT 4-5 MONTHS AGO, THEY KEPT CHARGING ME CONSTANTLY MONTHS AFTER MONTHSTHOUGH I DELETED THE INSTANCE 4-5 MONTHS AGO AND AS MUCH AS I CAN REMEBER I WAS HAVING ISSUES SOMEWHERE. HENCE I OPENED SUPPORT TICKET AND ASKED TO DELETE EVERYTHING. AND BEING A ONE MAN PERSON IN MY BUSINESS I TEMPORARILY MOVED ON TO OTHER THINGS WHILE HOPING THAT TEAM WILL TAKE CARE OF IT PROVIDED THAT I'VE BEEN GIVING THEM MY EXCLUSIVE CONSENT. THE NEXT MONTH I SEE A REMINDER DIRECTLY ON MY BANK STATEMENT AS A FINAL CHARGE. NO EMAIL REMINDERS, NO NOTIFICATIONS OF THE COMING SUBSCRIPTION, DIRECTLY A CHARGE. SO I WROTE AN EMAIL BACK TO TEAM TO KINDLY TAKE ACTION AND STOP THESE CHARGES, TO WHICH THEY CREATED TICKET AND STILL DIDN'T DELETED WHOLE THING( DESPITE ME ASKING THIS WHOLE TIME ON LIVE CHAT AS WLL AS TICKETS) BUT RATHER LEFT A FEW MICRO SERVICES LIKE SNAPSHOTS ETC TO BE DELETED MANUALLY BY MYSELF (WHICH IS WHERE I WAS HAVING ISSUES).AND FOR THE LEFT OF THE MONTHS I'VE BEEN ASKING TO DO IT FOR ME.AFTER 3-4 MONTHS AND MORE CHARGES ACCUMULATED, SOMEONE FINALLY CREATED SUPPORT TICKET AND ASSURED ME OF MY REFUND FOR ALL THESE SHADY CHARGES. I REPLIED TO THE TICKET AND MOVED ON TO WORK BEING BUSY. MEANWHILE SOMEONE ELSE FROM BILLING REPLIED IN THE TICKET ASKING FOR CONSENT AGAIN( TO WHICH I MISSED REPLYING SINCE I ALREADY REPLIED) SURPRISINGLY THEY CLOSED TICKET WITHOUT REFUND.AND TILL YESTERDAY I HAD STOPPED A FEW GHOST SERVICES AGAIN AND ASKED FOR REFUND. THEY REFUNDING NOW ONLY ONE MONTH CHARGE AND ENFORCING THEIR POLICY.I'VE EVIDENCE OF ME ASKING THEM TO DELETE/STOP EVERYTHING ON EVERY INTERACTION.. RATHER THAN TAKING CARE OF EVERYTHING ON ONE SINGLE TICKET THEY KEPT ME THROWING HERE AND THERE YET THEY KEPT ME IN LOOP FOR THIS LONG AND KEPT CHARGING ME NOT REFUNDING AND ENFORCING THEIR POLICY IS A TYPICAL "SUBSCRIPTION FRAUD" RUNNING ALONGSIDE LEGIT BUSINESS TO YEILD THE CHERRY ON TOP.HOSTWIND IS SUBSCRIPTION FRAUD.==============================================================Edit : what makes you a SUBSCRIPTION FRAUD IS THAT SINCE SEPTEMBER I'VE BEEN OPENING TICKETS, WRITING ON CHATS, WRITING EMAILS TO CANCEL EVERYTHING AND STOP THESE STUPID CHARGES. YET YOU'VE BEEN IGNORANT ENFORCING YOUR POLICY SO YOU CAN YEILD EXTRA PROFIT.YOU DID MENTIONED IN YOUR REPLY THAT YOU SEE A TICKET RAISED FOR CANCELLATION IN SEPTEMBER... WELL, SINCE THEN I'VE BEEN ASKING YOU TO CANCEL EVERYTHING. EVERYWHERE... BUT YOU SCAMMERS HAVE ONLY CONTINUOUSLY CHARGING ME EVER SINCE THEN. HOW CAN I MAKE MY INTENTIONS MORE CLEAR TO CANCEL THESE USELESSS CRAPPY SERVICES THAN WHAT I JUST ALREADY DID,,, COMPOSED TICKETS, EMAILS, CHAT SUPPORT. I'VE BEEN WRITING YOU ON EVERY AVAILABLE CHANNEL WHEREVER,WHENEVER POSSIBLE TO CANCEL EVERYTHING AND STOP CHARGES. I'VE WORKED WITH VERY LESS TO NOT KNOWN COMPANIES( ie snel.com, OVH.com) AS WELL AS SOME OF THE MOST POPULAR ONES. IE IONOS,GODADDY,NAMECHEAP, HOSTINGER.COM,VULTR and several others IN MY ENTIRE 13 YEARS OF IT EXPERIENCE)HOSTWINDS IS HANDS DOWN THE WORST HOSTING AND WEB SERVICE PROVIDER AMONG EVERYTHING I EVER CAME ACROSS.REGRETS.

In order to use the latest php version you'll have to upgrade to one of their VPS plans instead. Also, if you choose the Basic plan and want a full backup on your data from their server, then you'll have to open up a support ticket, 'cos they have removed the Backup option in cPanel, so you can't do it yourself.This is not OK for me so I'll change web host instead. Problem solved.

HostWinds customer support is excellent. I never imagined I would care about customer support for a website but when I'm trying to keep my website up without working on it, it's so nice to be able to tell them to complete the technical part and the site gets going little or no time input on my part. Also, their techs are available all the time, so I don't waste time getting through AI to get to a human being.

Great service, affordable, userfriendly system. Everything is working great.

Best hosting company I ever had. They are hiperfast in answering and solving any problem. Even now that I unsuscribed they helped me quickly so if I will ever open another website I will use this service, the servers are also very speedy. Great Job and super assistence