Review KnownHost 2024
Setup Hosting: KnownHost is an established US-based web hosting provider known for its first-rate, yet reasonably priced and wholly managed hosting products. They offer a broad range of hosting options and features, including free website migrations. However, some users found choosing a plan to be a bit confusing. They also provide a public wiki with how-to articles on setting up and managing VPS, which is user-friendly.
Customer Support: KnownHost’s customer support is available 24/7. Their support problem-solving is also praised. However, there are some discrepancies in customer experiences. While many find their services to be top-notch, there are aspects that could be improved upon.
Payment: KnownHost may not be the most budget-friendly solution out there, but it does present us with a high level of quality. They offer flexible billing cycles1 and a 30-day money-back guarantee. However, some users have mentioned that KnownHost’s pricing is far from competitive, given the subpar service they provide.
KnownHost
KnownHost is a US-based web hosting provider known for its high-quality, yet reasonably priced and fully managed hosting products. They offer a broad range of hosting options and features, including free website migrations. KnownHost provides a public wiki with how-to articles on setting up and managing VPS, which is user-friendly. They also offer a 99.99% uptime guarantee, backed by their service level agreement (SLA).
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KnownHost's rating: Good hosting provider
We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. e also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.
Hosting provider with a stable user count and no significant complaints will be given a GOOD reputation rating. Therefore, you do not need to worry when host your website on these platforms.
| Parameters | Score | Why did we give this score? |
|---|---|---|
| Features | 3 | Average - We consider a number of factors when rating features, including: usefulness, ease to use, effectiveness, impact.. KnownHost's feature is good but not great. It provides a significant amount of value to the user, but there is still room for improvement. |
| Reliability | 5 | Somewhat credible - KnownHost generally meets its promises and delivers on time. They have a good customer service record and are responsive to customer complaints. |
| User Friendly | 3.8 | Good - Easy to Use: KnownHost is very easy to navigate and use. Users will have no trouble finding the information they need or completing tasks. |
| Support | 5 | Excellent - The support service is excellent. There is a comprehensive user manual and FAQ page. The helpdesk is very responsive and helpful. The support time is very fast and there is live chat with customers. The service supports multiple languages and provides excellent customer service. |
| Price | 2.9 | Fair value for money - The pricing of KnownHost is fair. It is comparable to the average prices of similar services, and there is some flexibility in the price list. |
| Promotion | 3.8 | Good discount - KnownHost offers frequent promotions. Their promotions are attractive and have a wide reach. There are a few bonus programs, discounted codes, or percentage discounts. They have a few conditions for receiving promotions, but their targeted audience is broad. Their rewards programs and loyalty programs are strong, and their discounts and special offers are frequent and appealing. |
| Other Factors | 4.5 | Excellent - The number of customers is extremely high, and the partner reviews are overwhelmingly positive. The company's revenue is also extremely high. |
Pros and Cons
Here are the pros and cons of using KnownHost as your hosting platform.
Positives
- Performance: well-known for its performance. They back their performance with a guaranteed service level agreement (SLA).
- Customer Support: customer support is available 24/72. Their support problem-solving is also praised.
- Free Services: offers free site migration and free daily backups.
- Flexible Billing Cycles: offers flexible billing cycles.
- Resource Isolation: provides resource isolation, which can enhance the performance of your website.
Negatives
- No Phone Technical Support: KnownHost does not offer phone technical support.
- No Free Domain Name: KnownHost does not provide a free domain name.
- No Asia-region Servers: KnownHost does not have any servers in the Asia region.
- No Website Builder: KnownHost does not include a website builder.
- Learning Curve: Some beginners may find it challenging to get started with KnownHost
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