Web.com Review

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Web.com makes building your online dream simple. Drag-and-drop website builder? Check. Beginner-friendly? Absolutely. Expert design options? You bet. They fuel your website's growth with SEO, e-commerce, and rock-solid security. Unmetered bandwidth, 24/7 support, and scalable plans mean your success is their priority. Join the Web.com community and watch your digital vision take flight. Visit today and see how they can get you online, effortlessly.


About Web.com:
Owner/CEO:
Sharon Rowlands
Established:
2008
Phone:
+1-904-687-8428
Address:
5335 Gate Pkwy, Jacksonville, FL 32256, United States
Servers Locations:
  • Toronto, Ontario
    Toronto, Ontario
  • Montreal, Quebec
    Montreal, Quebec
  • Frankfurt
    Frankfurt
  • London
    London
  • Tokyo
    Tokyo
  • Amsterdam
    Amsterdam
  • Singapore
    Singapore
  • Show all
Servers Locations: 12
  • Toronto, Ontario
    Toronto, Ontario
  • Montreal, Quebec
    Montreal, Quebec
  • Frankfurt
    Frankfurt
  • London
    London
  • Tokyo
    Tokyo
  • Amsterdam
    Amsterdam
  • Singapore
    Singapore
  • Los Angeles, California
    Los Angeles, California
  • Dallas, Texas
    Dallas, Texas
  • Chicago, Illinois
    Chicago, Illinois
  • Phoenix, Arizona
    Phoenix, Arizona
  • Ashburn, Virginia
    Ashburn, Virginia
Customer Support: 1
English
Website: English
All languages (1)
English
Support: English
Live chat
United States
United States Accepted
3.8/5
Good Hosting Provider
by BestHostAdviceTips
Features: Good
Reliability: Trustworthy
User Friendly: Excellent
Support: Average
Price: Very affordable
Promotion: Very generous
Other Factors: Good
Andrew Cross
Author: Andrew Cross Last updated: 20 December 2023

Review Web.com 2024

Web.com is a web hosting provider that offers a variety of services. Here’s a summary of reviews from various sources:

HostingAdvice.com rates Web.com with an overall rating of 4.3 out of 51 They highlight the company’s beginner-friendly attitude and its easy-to-use website builder. However, they note that the regular rates after the initial signup rate may not be justified by the quality of hardware, support, or commerce features.
TechRadar also acknowledges Web.com’s beginner-friendly approach and the great variety of options for building a website. They appreciate the free domain name for the first year of use and the intuitive and user-friendly website builde. However, they mention a significant price hike after the promotional period, a rigorous anti-refund policy, overpriced renewal rates for domains, and the lack of support for Windows hosting.
PCMag commends Web.com for successfully pivoting from a traditional web hosting service to a website builder that’s worth your time, attention, and business.

Web.com

Web.com makes building your online dream simple. Drag-and-drop website builder? Check. Beginner-friendly? Absolutely. Expert design options? You bet. They fuel your website's growth with SEO, e-commerce, and rock-solid security. Unmetered bandwidth, 24/7 support, and scalable plans mean your success is their priority. Join the Web.com community and watch your digital vision take flight. Visit today and see how they can get you online, effortlessly.

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Web.com's rating: Good hosting provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. e also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

Hosting provider with a stable user count and no significant complaints will be given a GOOD reputation rating. Therefore, you do not need to worry when host your website on these platforms.

Parameters Score Why did we give this score?
Features 4 Good - We consider a number of factors when rating features, including: usefulness, ease to use, effectiveness, impact.. Web.com's feature is excellent. It provides a high level of value to the user and is easy to use and effective.
Reliability 4.1 Mostly credible - Web.com consistently meets its promises and delivers on time. They have an excellent customer service record and are very responsive to customer complaints.
User Friendly 4.2 Excellent - Extremely Easy to Use: Web.com is incredibly easy to navigate and use. Users will find it effortlessly to find the information they need or complete tasks.
Support 3 Average - The support service is fair. There is a user manual and FAQ page, but they may not be comprehensive. The helpdesk may be slow to respond, but it is generally helpful. The support time may be slow, but there may be live chat with customers. The service may support multiple languages, but not all.
Price 4.1 Very affordable - The pricing of Web.com is extremely affordable. It is much lower than the average prices of similar services, and there is a lot of flexibility in the price list.
Promotion 4.1 Very generous - Web.com offers abundant promotions. Their promotions are top-notch and have an extremely wide reach. There are many bonus programs, discounted codes, or percentage discounts. They have minimal or no conditions for receiving promotions, and their targeted audience is extremely broad. Their rewards programs and loyalty programs are excellent, and their discounts and special offers are extremely frequent and enticing.
Other Factors 3.4 Good - The number of customers is high, and the partner reviews are mostly positive. The company's revenue is also high

Pros and Cons

Here are the pros and cons of using Web.com as your hosting platform.

Positives

  • Affordability: Web.com offers competitive pricing, especially with introductory promotions. Their shared hosting plans are well-suited for budget-conscious individuals and small businesses.
  • Ease of Use: Their drag-and-drop website builder and control panel are generally user-friendly, making it easy for beginners to create and manage their websites.
  • Variety of Features: Web.com offers a good range of services beyond basic hosting, including website building tools, e-commerce solutions, SEO tools, and marketing services.
  • Uptime and Reliability: They have a solid 99.9% uptime guarantee and a good track record for performance.
  • Promotions and Discounts: Regular discounts and promotions make their services even more attractive.

Negatives

  • Limited Advanced Features: Some advanced features like developer tools and server-side scripting are missing compared to competitors.
  • Mixed Support Reviews: User reviews on support are mixed, with some praising helpfulness and others reporting long wait times and difficulty resolving issues.
  • Higher Renewal Prices: Introductory rates can be significantly lower than renewal prices, so be prepared for an increase after the initial term.
  • Limited Storage and Bandwidth: Some plans have limitations on storage and bandwidth, which can be a concern for high-traffic websites or those with large media files.
  • Not Ideal for Scalability: Web.com might not be the best choice for websites expecting significant growth and requiring high-performance hosting solutions.

Interesting facts

Budget: Cost is a major factor, and Web.com's affordability makes it appealing to price-sensitive customers.
Technical Skill Level: Ease of use is important for beginners, and Web.com's user-friendly platform caters to their needs.
Website Needs and Features: Customers looking for specific features like e-commerce or SEO tools might need to compare alternatives based on their requirements.
Scalability and Growth: Businesses expecting significant growth should consider more scalable hosting solutions offered by competitors.
Support Importance: For customers who prioritize reliable and responsive support, mixed reviews about Web.com's support might raise concerns.

In conclusion, Web.com seems to be a solid choice for beginners looking for an easy-to-use platform to launch their website. However, potential users should be aware of the cost implications after the promotional period and the company’s policy on refunds and domain renewals

Payment method

PayPal
Visa
MasterCard
BankTranfer
American Express
Discover

Web.com's Features

Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
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