Review Network Solutions 2024
Review of Network Solutions based on various sources:
Setup Hosting: Network Solutions offers a variety of services including web hosting, domain name registration, business email, website security services, and more. However, the user interface is dated, leading to a subpar user experience. The process can feel salesy as there are a number of upsells and add-ons in the check-out process. After users purchase a domain name from Network Solutions, it’s geared toward using the domain with its drag-and-drop site builder.
Price: Network Solutions’ services are more expensive than leading competitors. The pricing has a tendency to be deceptive. For example, it advertises that its drag-and-drop website builder is included with the purchase of a domain, but it costs extra. The starting price for a .com domain is $25 per year.
Customer Support: Customer support at Network Solutions has mixed reviews. Some customers have praised the patience and understanding of the support staff. However, others have reported poor support and a lack of resources for connecting domains to hosting plans.
Payment: Network Solutions offers a service called “Take-a-Payment” which allows customers to make payments online. This suggests that they accept credit card payments. However, the specific types of payment methods accepted by Network Solutions are not explicitly stated in the available resources.
Network Solutions
Find domain names, web hosting and online marketing for their website -- all in one place. Network Solutions aims to help businesses get online and grow online with domain name registration, web hosting and online marketing services.
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Network Solutions's rating: Bad hosting provider
We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. e also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.
We found many complaints about the service and quality of this provider. Therefore, we decided to rank this hosting provider as "Bad".
| Parameters | Score | Why did we give this score? |
|---|---|---|
| Features | 1 | Poor - We consider a number of factors when rating features, including: usefulness, ease to use, effectiveness, impact.. Network Solutions's feature is extremely limited or not present at all. It does not provide any significant value to the user. |
| Reliability | 1.9 | Untrustworthy - Network Solutions consistently fails to meet its promises and deliver on time. They have a history of poor customer service and are not responsive to customer complaints. |
| User Friendly | 1.5 | Below average - Network Solutions is somewhat difficult to navigate and use. Users may have some trouble finding the information they need or completing tasks. |
| Support | 1.7 | Below average - The support service is poor. There may be a user manual or FAQ page, but it is poorly written and does not provide adequate information. The helpdesk may be unresponsive or unhelpful. The support time may be slow and there may be no live chat with customers. The service may not support multiple languages. |
| Price | 1.7 | Somewhat expensive - The pricing of Network Solutions is expensive. It is slightly higher than the average prices of similar services, and there is some flexibility in the price list. |
| Promotion | 1.6 | Small discount - Network Solutions offers infrequent promotions. Their promotions are not very attractive and have limited reach. There are few bonus programs, discounted codes, or percentage discounts. They have some conditions for receiving promotions, and their targeted audience is somewhat limited. They do not offer many rewards programs, loyalty programs, discounts, or special offers. |
| Other Factors | 0.9 | Poor - The number of customers is extremely low, and the partner reviews are overwhelmingly negative. The company's revenue is also very low. |
Pros and Cons
Here are the pros and cons of using Network Solutions as your hosting platform.
Positives
- Pricing does not increase upon renewal.
- Domain lock is available.
- DNSSEC is included with all domains.
- Includes one month of web hosting for free.
- Long-term domain registration options (e.g., 10, 20, and 100 years)
Negatives
- Very expensive compared to top competitors.
- Pricing has a tendency to be deceptive.
- Domain name privacy is only free for the first year. It costs an extra $3.99 to $4.99 per month thereafter.
- It advertises that its drag-and-drop website builder is included with the purchase of a domain, but it costs extra.
Interesting facts
Please note that these are general observations and the actual experience may vary for different users. It’s always a good idea to do thorough research and consider your specific needs before choosing a service provider.
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