Review Liquid Web 2024
Liquid Web is a well-established hosting company that has been serving customers for over 25 years. They offer a broad portfolio of products, including dedicated servers, VPS, cloud dedicated, and managed WordPress, among others.
Registration Experience The registration process at Liquid Web is straightforward. However, some users have reported that they were asked for two forms of government ID, which is not an industry standard. This could potentially be a hurdle for some users during the registration process.
Hosting Control Panel Liquid Web offers a choice between cPanel, Plesk, and InterWorx for hosting. This gives users the flexibility to choose the control panel they are most comfortable with. However, not all features are available in the default portal, and some need to be set up in a second, older portal.
Customer Service Liquid Web prides itself on its customer service, referring to its team as the "Most Helpful Humans in Hosting. Many users have praised the level of support provided by Liquid Web. They have found the support team to be responsive, knowledgeable, and helpful. However, some users have had less than satisfactory experiences with the support staff.
Liquid Web
Liquid Web is a premium managed hosting company founded in 1997. It provides a wide range of hosting solutions, including shared hosting, VPS hosting, dedicated servers, cloud hosting, and managed WordPress hosting. Liquid Web is known for its exceptional customer support, high uptime, and powerful infrastructure.
Visit Site
Liquid Web's rating: Perfect hosting provider
We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. e also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.
The PERFECT reputation ranking is for hosting providers that have many registered users and does not receive severe complaints. These providers deserve your peace of mind.
| Parameters | Score | Why did we give this score? |
|---|---|---|
| Features | 5 | Excellent - We consider a number of factors when rating features, including: usefulness, ease to use, effectiveness, impact.. Liquid Web's feature is outstanding. It is one of the best features of the service and is essential for any user who wants to get the most out of the service. |
| Reliability | 5 | Trustworthy - Liquid Web is extremely reliable and always meets its promises. They have an outstanding customer service record and are always responsive to customer complaints. |
| User Friendly | 4.7 | Excellent - Extremely Easy to Use: Liquid Web is incredibly easy to navigate and use. Users will find it effortlessly to find the information they need or complete tasks. |
| Support | 4.5 | Excellent - The support service is excellent. There is a comprehensive user manual and FAQ page. The helpdesk is very responsive and helpful. The support time is very fast and there is live chat with customers. The service supports multiple languages and provides excellent customer service. |
| Price | 4.5 | Very affordable - The pricing of Liquid Web is extremely affordable. It is much lower than the average prices of similar services, and there is a lot of flexibility in the price list. |
| Promotion | 4.2 | Very generous - Liquid Web offers abundant promotions. Their promotions are top-notch and have an extremely wide reach. There are many bonus programs, discounted codes, or percentage discounts. They have minimal or no conditions for receiving promotions, and their targeted audience is extremely broad. Their rewards programs and loyalty programs are excellent, and their discounts and special offers are extremely frequent and enticing. |
| Other Factors | 4.6 | Excellent - The number of customers is extremely high, and the partner reviews are overwhelmingly positive. The company's revenue is also extremely high. |
Pros and Cons
Here are the pros and cons of using Liquid Web as your hosting platform.
Positives
- Liquid Web praised for its knowledgeable, friendly, and responsive staff. They're available 24/7/365 via phone, chat, and email, and seem to genuinely care about resolving customer issues quickly.
- Uptime guarantee of 99.999%, meaning your website is virtually guaranteed to be online and accessible.
- Powerful infrastructure and performance.
- Feature-Packed Plans: Liquid Web offers feature-packed plans that cater to a variety of needs.
- Security: Liquid Web takes security very seriously, implementing advanced measures to protect your website from cyberattacks. This includes firewalls, intrusion detection/prevention systems, and DDoS protection.
Negatives
- No Money-Back Guarantee:
- Compared to budget-friendly hosting providers, Liquid Web's plans can be significantly more expensive.
- They cater more towards premium managed hosting and high-performance solutions. Those seeking basic shared hosting or budget VPS options might have fewer choices.
- There have been reports of double charging
- Some customers mention a significant price jump upon renewal compared to the introductory offer. Be sure to factor in potential long-term costs when evaluating affordability.
Interesting facts
In conclusion, Liquid Web seems to be a reliable hosting provider with a wide range of products and excellent customer service. However, the registration process and the high costs could be potential drawbacks for some users. As with any service, it’s important to consider your specific needs and do thorough research before making a decision.
Latest user reviews
Payment method
