HostGator Review

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HostGator is an American web hosting company based out of Houston, Texas. The company was founded by Brent Oxley in October 2002. Brent was a student at Florida Atlantic University when he created HostGator. The company started gaining major traction within a few years and 200,000+ domains were registered by 2006. 


About HostGator:
Owner/CEO:
Adam Farrar
Established:
2002
Phone:
+1-713-574-5287
Address:
5005 Mitchelldale Street, United States of America
Servers Locations:
  • Brazil
    Brazil
  • France
    France
  • United Kingdom
    United Kingdom
  • Indonesia
    Indonesia
  • India
    India
  • Lithuania
    Lithuania
  • Netherlands
    Netherlands
  • Show all
Servers Locations: 10
  • Brazil
    Brazil
  • France
    France
  • United Kingdom
    United Kingdom
  • Indonesia
    Indonesia
  • India
    India
  • Lithuania
    Lithuania
  • Netherlands
    Netherlands
  • Singapore
    Singapore
  • Atlanta, Georgia
    Atlanta, Georgia
  • Provo, Utah
    Provo, Utah
Customer Support: 11
English
Website: English
All languages (11)
English
Support: English
All languages (3)
Live chat
United States
United States Accepted
4.1/5
Perfect Hosting Provider
by BestHostAdviceTips
Features: Good
Reliability: Trustworthy
User Friendly: Good
Support: Excellent
Price: Affordable
Promotion: Good discount
Other Factors: Good
John Macbright
Author: John Macbright Last updated: 03 December 2023

Review HostGator 2024

HostGator is a popular web hosting provider that offers a wide range of services, including shared hosting, VPS hosting, dedicated hosting, and WordPress hosting. They are known for their reliable uptime, affordable pricing, and good customer support.

HostGator

HostGator is an American web hosting company based out of Houston, Texas. The company was founded by Brent Oxley in October 2002. Brent was a student at Florida Atlantic University when he created HostGator. The company started gaining major traction within a few years and 200,000+ domains were registered by 2006. 

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HostGator's rating: Perfect hosting provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. e also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

The PERFECT reputation ranking is for hosting providers that have many registered users and does not receive severe complaints. These providers deserve your peace of mind.

Parameters Score Why did we give this score?
Features 4 Good - We consider a number of factors when rating features, including: usefulness, ease to use, effectiveness, impact.. HostGator's feature is excellent. It provides a high level of value to the user and is easy to use and effective.
Reliability 4.4 Mostly credible - HostGator consistently meets its promises and delivers on time. They have an excellent customer service record and are very responsive to customer complaints.
User Friendly 4 Good - Easy to Use: HostGator is very easy to navigate and use. Users will have no trouble finding the information they need or completing tasks.
Support 4.4 Excellent - The support service is excellent. There is a comprehensive user manual and FAQ page. The helpdesk is very responsive and helpful. The support time is very fast and there is live chat with customers. The service supports multiple languages and provides excellent customer service.
Price 4 Affordable - The pricing of HostGator is affordable. It is slightly lower than the average prices of similar services, and there is some flexibility in the price list.
Promotion 4 Good discount - HostGator offers frequent promotions. Their promotions are attractive and have a wide reach. There are a few bonus programs, discounted codes, or percentage discounts. They have a few conditions for receiving promotions, but their targeted audience is broad. Their rewards programs and loyalty programs are strong, and their discounts and special offers are frequent and appealing.
Other Factors 4 Good - The number of customers is high, and the partner reviews are mostly positive. The company's revenue is also high

Pros and Cons

Here are the pros and cons of using HostGator as your hosting platform.

Positives

  • Provide a 45-day money-back guarantee, allowing users to try their services risk-free.
  • HostGator offers user-friendly interfaces and tools, making it suitable for beginners launching their websites.
  • They provide various hosting options, including shared, VPS, dedicated, and cloud hosting, catering to different user needs.
  • Free website migration services for new customers, making it easier to switch from other hosts.
  • HostGator supports e-commerce platforms, offering compatibility and easy integration with popular shopping cart software.

Negatives

  • Complaints about inconsistent or slow customer support responses, especially during peak times.
  • Users have experienced occasional slowdowns and performance issues on shared hosting plans due to resource-sharing with other websites.
  • ntroductory prices are attractive, but renewal prices can significantly increase, leading to unexpected costs when renewing hosting plans.
  • Basic plans may offer limited or no automatic backups, requiring users to perform manual backups or pay for additional backup services.
  • Despite "unlimited" bandwidth and disk space claims, some users have reported restrictions and limitations when their websites start using more resources.

Interesting facts

Customers: Over 2 million
Services: Shared hosting, VPS hosting, dedicated hosting, WordPress hosting, reseller hosting
Customer support: 24/7 via phone, chat, and email
Awards: HostGator has won numerous awards for its services, including PCMag Editor's Choice, HostAdvice Best Hosting, and WebsiteBuildExpert Editor's Choice.

Payment method

PayPal
Visa
BankTranfer
American Express
Discover

HostGator's Features

Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
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User reviews of HostGator

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