UltaHost Review

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UltaHost is a web hosting company known for providing a range of hosting services to cater to individuals, small businesses, and enterprises. Offering an array of hosting solutions, UltaHost aims to meet various website hosting needs, from beginners to experienced users, with its diverse plans and features.


About UltaHost:
Owner/CEO:
Elin Doughouz
Established:
2018
Phone:
+90 555 000 01 11
Address:
Yalçınkaya Sokak, Turkey
Servers Locations:
  • Toronto
    Toronto
  • Frankfurt1
    Frankfurt1
  • NewDelhi
    NewDelhi
  • Singapore
    Singapore
  • Istanbul
    Istanbul
  • Losangeles
    Losangeles
  • Dallas
    Dallas
  • Show all
Servers Locations: 8
  • Toronto
    Toronto
  • Frankfurt1
    Frankfurt1
  • NewDelhi
    NewDelhi
  • Singapore
    Singapore
  • Istanbul
    Istanbul
  • Losangeles
    Losangeles
  • Dallas
    Dallas
  • NewYork
    NewYork
Customer Support: 20
Danish
Website: Danish
All languages (20)
English
Support: English
All languages (5)
Live chat
United States
United States Accepted
3.9/5
Good Hosting Provider
by BestHostAdviceTips
Features: Good
Reliability: Trustworthy
User Friendly: Good
Support: Good
Price: Affordable
Promotion: Good discount
Other Factors: Excellent
John Macbright
Author: John Macbright Last updated: 31 January 2024

Review UltaHost 2024

UltaHost is a hosting service that stands out with a range of reliable solutions with a focus on performance and security. Here’s a review based on setup, customer support, and payment:

Setup Hosting: UltaHost sets up servers quickly and helps users set up their apps. Any issues that users have are resolved quickly. Their speed is very developer-friendly. However, some users have reported that they did not receive the server with the processor they ordered.

Customer Support: UltaHost provides round-the-clock customer support. Many users have praised their customer service for being helpful and responsive. However, some users have found their customer service lacking in competence and responsiveness.

Payment: Users are fond of their pick-and-choose method for add-ons, as it allows them to only pay for what they find necessary. However, some users have had issues with UltaHost’s refund policy.

UltaHost

UltaHost is a web hosting company known for providing a range of hosting services to cater to individuals, small businesses, and enterprises. Offering an array of hosting solutions, UltaHost aims to meet various website hosting needs, from beginners to experienced users, with its diverse plans and features.

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UltaHost's rating: Good hosting provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. e also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

Hosting provider with a stable user count and no significant complaints will be given a GOOD reputation rating. Therefore, you do not need to worry when host your website on these platforms.

Parameters Score Why did we give this score?
Features 4 Good - We consider a number of factors when rating features, including: usefulness, ease to use, effectiveness, impact.. UltaHost's feature is excellent. It provides a high level of value to the user and is easy to use and effective.
Reliability 4.1 Mostly credible - UltaHost consistently meets its promises and delivers on time. They have an excellent customer service record and are very responsive to customer complaints.
User Friendly 4 Good - Easy to Use: UltaHost is very easy to navigate and use. Users will have no trouble finding the information they need or completing tasks.
Support 3.5 Good - The support service is good. There is a user manual and FAQ page, and they are well-written and provide adequate information. The helpdesk is responsive and helpful. The support time is fast and there is live chat with customers. The service supports multiple languages.
Price 4 Affordable - The pricing of UltaHost is affordable. It is slightly lower than the average prices of similar services, and there is some flexibility in the price list.
Promotion 3.7 Good discount - UltaHost offers frequent promotions. Their promotions are attractive and have a wide reach. There are a few bonus programs, discounted codes, or percentage discounts. They have a few conditions for receiving promotions, but their targeted audience is broad. Their rewards programs and loyalty programs are strong, and their discounts and special offers are frequent and appealing.
Other Factors 4.1 Excellent - The number of customers is extremely high, and the partner reviews are overwhelmingly positive. The company's revenue is also extremely high.

Pros and Cons

Here are the pros and cons of using UltaHost as your hosting platform.

Positives

  • High-speed SSD servers, which can significantly improve the performance of hosted websites.
  • Free website migration, which is a great feature for those looking to switch hosting providers without the hassle.
  • Users have reported no downtime and smooth experiences for their visitors.
  • UltaHost is noted for its focus on security and regularly updates its software to minimize security issues.

Negatives

  • Some users have reported that they did not receive the server with the processor they ordered.
  • Some customers have had issues with UltaHost’s refund policy.
  • While many users have praised UltaHost’s customer service, some have found it lacking in competence and responsiveness.

Interesting facts

30 Day Money Back Guarantee
24/7 Live Chat Customer Support
99.9% Uptime Guarantee
Free Website Migration
Automated Daily Backups

Here is a breakdown of the ratings:

Features of services: UltaHost offers a wide range of hosting services, including shared hosting, VPS hosting, WordPress hosting, and reseller hosting. They also offer a number of features that are important for businesses, such as free SSL certificates, daily backups, and a one-click installer for popular applications.
Reliability: UltaHost has a good reputation for reliability. Their servers are uptime, and they have a strong track record of providing reliable service.
User-Friendly: UltaHost's control panel is easy to use and navigate. They also offer a number of tutorials and resources to help you get started.
Support: UltaHost offers 24/7 customer support via phone, chat, and email. Their support team is knowledgeable and helpful.
Pricing: UltaHost's pricing is competitive, and they offer a number of different plans to choose from.
Promotion: UltaHost offers a number of promotions, such as discounts for new customers and referral bonuses.
Others: UltaHost is a green company, and they are committed to reducing their environmental impact. They also offer a number of security features to help protect your website.

In conclusion, UltaHost is highly regarded for its ease of setup, excellent customer support, and although there have been some issues with their refund policy, users find the cost justified by the quality of the service

Frequently Asked Questions(FAQ)

Who should use UltaHost?
  • Individuals or businesses looking for a reliable and affordable web hosting provider.
  • Developers who need a powerful and flexible platform for their web applications.
  • Anyone who wants to create a website with ease.
Who should not use UltaHost?

- Users who require highly specialized hosting solutions.
- Users who need a large amount of storage space.
- Users who are on a very tight budget.

Is UltaHost easy to use?

Yes, UltaHost is very easy to use. The cPanel control panel is intuitive and user-friendly, even for beginners. UltaHost also offers a wide range of tutorials and documentation to help you get started.

Why is my website safe on UltaHost?

Yes, your website is safe on UltaHost. UltaHost uses a variety of security measures to protect your website from malware, hackers, and other threats. These measures include:

  • A firewall to block unauthorized access
  • DDoS protection to prevent malicious attacks
  • SSL certificates to encrypt your data
What is the uptime guarantee for UltaHost?

UltaHost offers a 99.9% uptime guarantee. This means that your website will be online 99.9% of the time. If your website experiences any downtime, UltaHost will credit your account.

What are the different types of hosting that UltaHost offers?
  • Shared hosting
  • VPS hosting
  • Dedicated hosting
  • Cloud hosting
What is the best hosting plan for me?

The best hosting plan for you will depend on your individual needs and requirements. If you are just starting out, a shared hosting plan may be a good option. If you need more power and flexibility, you may want to consider a VPS or dedicated hosting plan.

Does UltaHost offer a money-back guarantee?

Yes, UltaHost offers a 30-day money-back guarantee. If you are not satisfied with your hosting plan, you can cancel your account and receive a full refund.

How can I contact UltaHost customer support?

UltaHost offers 24/7 customer support via live chat, phone, and email. You can also find a wealth of helpful information in the UltaHost knowledge base.

Latest user reviews

maktbah.net
• 1 weeks ago
deservers -100 stars . my advice to you never buy a hosting from this shi*tty hosting provider, i felt sick in my body and my mind when i migrated to them . im waiting the term to end to chose anoither hosting provider , every day server go down every day i loose my seo value . the very very bad experience i ever had .
Luís Cubas
• 1 weeks ago
In terms of price, it is recommended, but the treatment is the worst, if you have a problem with something, they do not help you as you think, so I recommend that if you are going to hire ultrahost, have your own developer or support on hand. because they are bad at helping you.
Tahir Mansoor
• 1 weeks ago
Hi, I accidently deleted my mail website y2sol.com from VPS by mistake. The last backup I made was more than a month old.It was not resposibility of ultahost and not included in my package, but Paul recovered my VPS from only 2 days old record and all data is restored and website is operational. Thanks Paul and ultahost, it's a wonderfull customer experinece. It's not 3 years with ultahost as customer. Thanks, Tahir Mansoor from Pakistan
Michael
• 1 weeks ago
LONG TERM? - STAY AWAY! If you are considering to rent a hosting for a month - you could find something better. If you are considering a long time reliable service - you MUST find something better. Terrible service. Support agents are no better than robots, they literally cant do anything, asking you to open tickets for the problems they/system caused. No answer on tickets or no attempt to fix their issue for hours! RIDICULOUS "Service"!
Vanthan Tes
• 1 weeks ago
Today I have to say! I appreciate and like Ultrahost, which has a lot of support teams to help solve my problem. I have been using VPS for a few years now, the technical team is always helpful and friendly, and responsible. Solve the problems that occur on all my sites. This company takes care of solving problems for customers well and effectively. many technical support teams, the strongest is the ones who stand out the most, I admire Mr. Thomas V. Elbrus, he is a great expert who is responsible man with honest work, friendly, and always solving all my problems. Many thanks to Ultrahost for having such a great technical support team who have served me well without hesitation, without looking out for the benefits or the big money, as well as considering and taking care of customers' assets like their family members. Hopefully, this company will continue to grow and I am strongly recommended. From me, Mr. Vanthan!
BONGRY SHOP
• 2 weeks ago
Thank Harry for fast support and understand my issue
mambo tech
• 2 weeks ago
They are always available and ready to help!Very quality service and affordable price!
rhommel yap
• 2 weeks ago
Hosein
• 2 weeks ago
I constantly having issue with them.My experience wasn't bad at start honestly, I have been using their VPS for almost 3 4 months and it was awesome after this I decided to change my server IP and all kinds of issues started to happen. For some reason even though I have canceled my previous VPS my new one still got canceled 4 times, they fixed it finally which was very late since it happened 4 times and each time I was forced to reinstall all the tools I needed. After fixing the issue some of the tools I was using for couple of months were absolutely unusable, I don't know what they have changed but it was broken at this point.I don't know if this issue can be solved or not but I didn't wish to wait for them to fix it as last issue took a long time to fix and brought new issues. I only sent a ticket and notify them of the new bug and asked them to cancel my account. Anyway support team tries its best to help and they're good, my problem is how technician guys try to help, when a bug at this scale happens, the least expected to do is to migrate all users to a new environment and fix the issue on old environment so users can really have a hassle free experience. But unfortunately that's not the case, as I noticed they keep you in that bugged environment and then proceed with fixing the bug. This may take up to 7 days to fix it including how this has happened and what is causing it. In all that time you are exactly an experimental object to them.Thanks to their policy in such cases I am now dissatisfied with their services and will never use their services anymore. I hope this feedback help them fix their policies in future. Out of 30 days I could use a service, I ended up only using 10 days and rest of it were bugs and a downed system.Their services are not bad but when a bug like this happens just forget about them. Their tech guys are not that good.
Vincent Lim
• 2 weeks ago
I received quick response from the Live Chat regarding my issue and it is resolved on the spot. I would like to thank Sam for his prompt reply and professional service!

Payment method

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MasterCard
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UltaHost's Features

Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
Free SSL
Backup Services
CDN Services
SEO Hosting
Unlimited Hosting
Object Storage
Streaming Services
User reviews ({totalReview})

User reviews of UltaHost

This is a place to share experience with UltaHost. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

4.7

Rated by 645 users

5
582
4
21
3
3
2
2
1
37
0
0
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