Review AltusHost 2024
A Reliable and Affordable Hosting Provider
AltusHost is a web hosting company that has been providing affordable and reliable hosting solutions to individuals and businesses since 2007. With data centers located in the United States, United Kingdom, and Asia, AltusHost offers fast and reliable service to customers worldwide. They are known for their excellent customer support, 99.9% uptime guarantee, and a free domain name with your first purchase.
Setup Hosting
AltusHost offers a variety of hosting plans including shared hosting, VPS hosting, and dedicated hosting. Their shared servers are all located in the Netherlands and come with limits. Disk space ranges from 5-20GB and bandwidth from 100 to 500GB. All plans allow a minimum of 10 add-on domains, up to unlimited for the top plans, as well as unlimited e-mail accounts, FTP, databases, and more1. All of the shared servers come with CloudLinux as the OS, and cPanel 11 comes installed with every one. The hard disks are also RAID-10 technology with LiteSpeed web server, offering the highest speeds and reliability.
Customer Support
AltusHost offers good technical support and troubleshooting services. You can contact the customer services of AltusHost easily by visiting their website. You can also report any spam and abuse online. There are ticket services available for their clients. The technical support staff were very responsive and prompt in responding to concerns and queries with professional and courteous replies.
Payment
AltusHost accepts payments through credit card, PayPal, wire transfer, and crypto. For VPS orders, they offer a 14-day money back guarantee, with no questions asked. Meanwhile, that guarantee triples (45-days) if you’re purchasing a shared hosting plan. Unfortunately, they explicitly offer no refund to all dedicated server plans.
AltusHost's rating: Perfect hosting provider
We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. e also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.
The PERFECT reputation ranking is for hosting providers that have many registered users and does not receive severe complaints. These providers deserve your peace of mind.
Parameters | Score | Why did we give this score? |
---|---|---|
Features | 4.5 | Excellent - We consider a number of factors when rating features, including: usefulness, ease to use, effectiveness, impact.. AltusHost's feature is outstanding. It is one of the best features of the service and is essential for any user who wants to get the most out of the service. |
Reliability | 4.5 | Trustworthy - AltusHost is extremely reliable and always meets its promises. They have an outstanding customer service record and are always responsive to customer complaints. |
User Friendly | 4.5 | Excellent - Extremely Easy to Use: AltusHost is incredibly easy to navigate and use. Users will find it effortlessly to find the information they need or complete tasks. |
Support | 4.5 | Excellent - The support service is excellent. There is a comprehensive user manual and FAQ page. The helpdesk is very responsive and helpful. The support time is very fast and there is live chat with customers. The service supports multiple languages and provides excellent customer service. |
Price | 4 | Affordable - The pricing of AltusHost is affordable. It is slightly lower than the average prices of similar services, and there is some flexibility in the price list. |
Promotion | 4 | Good discount - AltusHost offers frequent promotions. Their promotions are attractive and have a wide reach. There are a few bonus programs, discounted codes, or percentage discounts. They have a few conditions for receiving promotions, but their targeted audience is broad. Their rewards programs and loyalty programs are strong, and their discounts and special offers are frequent and appealing. |
Other Factors | 4.5 | Excellent - The number of customers is extremely high, and the partner reviews are overwhelmingly positive. The company's revenue is also extremely high. |
Pros and Cons
Here are the pros and cons of using AltusHost as your hosting platform.
Positives
- AltusHost offers many amazing benefits and features. One of the core features of AltusHost is the supreme quality of their network infrastructure and hardware.
- Their servers also show strong performance.
- AltusHost ensures that clients face no complications or difficulties while using their services
- 45 days money back guarantee with Shared Hosting plans and 15 days money back guarantee with VPS hosting plans
Negatives
- There was a complaint about a problem with PayPal API in their system, which led to the suspension of services for a user.
- Some users have mentioned that their dedicated servers are a bit overpriced.
- Uptime can be slow during peak traffic times
- Resource limits on shared hosting plans
Interesting facts
In conclusion, AltusHost is a reliable hosting provider that offers a range of services to meet the needs of various customers. They have a strong infrastructure, offer excellent customer support, and have flexible payment options. However, like any service, it’s always a good idea to do your own research before making a decision.