Cloudways Review

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Cloudways is a leading managed cloud hosting platform that empowers businesses and individuals to easily deploy, manage, and scale web applications on top-tier cloud infrastructure providers. Established in 2011, Cloudways has become synonymous with simplified cloud hosting solutions, offering a user-friendly interface and a range of powerful features.


About Cloudways:
Owner/CEO:
Aaqib Gadit
Established:
2011
Phone:
(+356) 35500106
Address:
Mosta, Malta
Servers Locations:
  • Vienna
    Vienna
  • Sydney
    Sydney
  • Melbourne
    Melbourne
  • Sofia
    Sofia
  • São Paulo
    São Paulo
  • Toronto
    Toronto
  • Montreal
    Montreal
  • Show all
Servers Locations: 34
  • Vienna
    Vienna
  • Sydney
    Sydney
  • Melbourne
    Melbourne
  • Sofia
    Sofia
  • São Paulo
    São Paulo
  • Toronto
    Toronto
  • Montreal
    Montreal
  • Zurich
    Zurich
  • Frankfurt
    Frankfurt
  • Madrid
    Madrid
  • Helsinki
    Helsinki
  • Paris
    Paris
  • London
    London
  • Jakarta
    Jakarta
  • Bengaluru
    Bengaluru
  • Mumbai
    Mumbai
  • Chennai
    Chennai
  • Tokyo
    Tokyo
  • Osaka
    Osaka
  • Seoul
    Seoul
  • Amsterdam
    Amsterdam
  • Stockholm
    Stockholm
  • Singapore
    Singapore
  • Taipei
    Taipei
  • Phoenix
    Phoenix
  • Atlanta
    Atlanta
  • Seattle
    Seattle
  • Los Angeles
    Los Angeles
  • Ashburn
    Ashburn
  • Chicago
    Chicago
  • Miami
    Miami
  • San Francisco
    San Francisco
  • New York
    New York
  • Dallas
    Dallas
Customer Support: 4
English
Website: English
All languages (4)
English
Support: English
Live chat
United States
United States Accepted
3.9/5
Good Hosting Provider
by BestHostAdviceTips
Features: Good
Reliability: Trustworthy
User Friendly: Excellent
Support: Good
Price: Fair value for money
Promotion: Good discount
Other Factors: Good
Andrew Cross
Author: Andrew Cross Last updated: 26 January 2024

Review Cloudways 2024

At the core of Cloudways' service is its commitment to providing managed cloud hosting, enabling users to harness the capabilities of renowned cloud infrastructure providers like AWS, Google Cloud, DigitalOcean, Linode, and Vultr without the complexities of server management. This approach allows customers to focus on their core businesses while Cloudways takes care of the technical aspects of hosting.

The platform offers a flexible and scalable environment, catering to the needs of small businesses, developers, designers, and enterprises alike. With features such as easy server setup, seamless scalability, robust security measures, regular backups, and 24/7 customer support through live chat and ticketing, Cloudways ensures a reliable and hassle-free hosting experience.

Cloudways supports various Content Management Systems (CMS) and applications, including WordPress, Magento, Drupal, Joomla, WooCommerce, Laravel, and more, providing versatility for different website requirements.

Driven by a mission to simplify cloud hosting and offer performance-driven solutions, Cloudways continues to be a trusted choice for those seeking efficient, secure, and user-centric managed cloud hosting services

Cloudways

Cloudways is a leading managed cloud hosting platform that empowers businesses and individuals to easily deploy, manage, and scale web applications on top-tier cloud infrastructure providers. Established in 2011, Cloudways has become synonymous with simplified cloud hosting solutions, offering a user-friendly interface and a range of powerful features.

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Cloudways's rating: Good hosting provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. e also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

Hosting provider with a stable user count and no significant complaints will be given a GOOD reputation rating. Therefore, you do not need to worry when host your website on these platforms.

Parameters Score Why did we give this score?
Features 4 Good - We consider a number of factors when rating features, including: usefulness, ease to use, effectiveness, impact.. Cloudways's feature is excellent. It provides a high level of value to the user and is easy to use and effective.
Reliability 4.2 Mostly credible - Cloudways consistently meets its promises and delivers on time. They have an excellent customer service record and are very responsive to customer complaints.
User Friendly 4.3 Excellent - Extremely Easy to Use: Cloudways is incredibly easy to navigate and use. Users will find it effortlessly to find the information they need or complete tasks.
Support 4 Good - The support service is good. There is a user manual and FAQ page, and they are well-written and provide adequate information. The helpdesk is responsive and helpful. The support time is fast and there is live chat with customers. The service supports multiple languages.
Price 3 Fair value for money - The pricing of Cloudways is fair. It is comparable to the average prices of similar services, and there is some flexibility in the price list.
Promotion 4 Good discount - Cloudways offers frequent promotions. Their promotions are attractive and have a wide reach. There are a few bonus programs, discounted codes, or percentage discounts. They have a few conditions for receiving promotions, but their targeted audience is broad. Their rewards programs and loyalty programs are strong, and their discounts and special offers are frequent and appealing.
Other Factors 4 Good - The number of customers is high, and the partner reviews are mostly positive. The company's revenue is also high

Pros and Cons

Here are the pros and cons of using Cloudways as your hosting platform.

Positives

  • Managed Cloud Hosting: Cloudways provides a managed hosting platform, allowing users to leverage top-tier cloud infrastructure (AWS, Google Cloud, DigitalOcean, etc.) without dealing with the complexities of server management.
  • User-Friendly Interface: Their intuitive control panel simplifies server setup, management, and deployment, making it accessible even for users with limited technical expertise.
  • Scalability and Flexibility: Cloudways allows easy scalability, enabling users to adjust resources as needed without the hassle of migrating servers. This flexibility suits businesses experiencing fluctuating traffic or growth.
  • Multiple Cloud Provider Options: Users can choose from various cloud providers and data center locations, offering flexibility in terms of performance optimization and targeting specific geographical audiences.
  • Performance and Reliability: Leveraging top-tier cloud providers, Cloudways generally offers good uptime, high performance, and reliable hosting services, contributing to a positive user experience.
  • Security Features: The platform implements managed security measures, including regular security patches, dedicated firewalls, free SSL certificates, and other security enhancements, bolstering website protection.
  • Managed Backups and Restorations: Cloudways offers automated backups and easy restoration options, ensuring data safety and providing peace of mind to users.

Negatives

  • Complex Pricing Structure: The pay-as-you-go pricing model based on cloud infrastructure usage can be confusing for some users. Understanding the costs associated with different resources might be challenging, leading to unexpected expenses.
  • Limited Control for Advanced Users: Advanced users seeking full control over server configurations might find Cloudways' managed approach restrictive. The platform is designed to simplify hosting, but it might lack certain customization options desired by tech-savvy users.
  • Lack of Email Hosting: Cloudways doesn't provide email hosting services. While this is not necessarily a weakness in hosting, some users prefer having email hosting integrated into their hosting provider for convenience.
  • No Domain Registration: Similarly, Cloudways doesn't offer domain registration services. Users need to purchase domains from third-party registrars and configure them separately.
  • Potential Resource Constraints: Depending on the chosen plan, resource limitations might affect users needing high-demand resources or for rapidly scaling websites. Users may need to upgrade plans or resources, impacting overall costs.
  • Limited Data Center Options: While Cloudways offers multiple data center locations, the selection might be limited compared to other hosting providers, potentially affecting performance for users targeting specific geographical regions.
  • Learning Curve for Beginners: Despite its user-friendly interface, some beginners might still face a learning curve, especially if they're entirely new to managing cloud servers or hosting environments.
  • Occasional Support Delays: While Cloudways provides 24/7 support, some users have reported occasional delays in getting complex issues resolved. Resolution times might vary based on the complexity of the problem.
  • Reliance on Third-Party Cloud Providers: As Cloudways utilizes various cloud infrastructure providers like AWS, Google Cloud, etc., any issues or limitations with these providers could indirectly affect the services Cloudways offers.
  • Limited Backup Retention: Depending on the plan, Cloudways might offer limited backup retention, potentially impacting users who require longer data retention periods or more frequent backups.

Interesting facts

Headquartered in Malta: Cloudways has its headquarters in Malta, but the company operates globally, serving customers from different parts of the world.
Focus on User-Friendly Interface: The platform is designed to be user-friendly, offering a simplified interface for managing cloud servers without requiring extensive technical expertise.
Scalability and Flexibility: Cloudways provides easy scalability, enabling users to adjust server resources as needed to accommodate changes in website traffic or business growth.
Security Measures: They implement managed security features, including regular patches, dedicated firewalls, free SSL certificates, and other security enhancements, to ensure the safety of hosted websites.
24/7 Customer Support: Cloudways offers around-the-clock customer support through live chat and a ticketing system, assisting users with technical issues or inquiries.
Staging Environment: Users benefit from a staging environment feature, allowing them to test changes or updates to their websites without affecting the live version.
Pay-as-You-Go Pricing Model: Cloudways' pricing is based on a pay-as-you-go model, where users pay for the resources they consume, providing flexibility and potentially cost-efficient solutions.
Support for Multiple CMS and Applications: Cloudways supports various Content Management Systems (CMS) and applications like WordPress, Magento, Drupal, Joomla, WooCommerce, Laravel, and others, making it versatile for different website needs.

Cloudways offers a comprehensive set of features, including multiple cloud infrastructure options (like AWS, Google Cloud, DigitalOcean), easy scalability, managed security, SSL, staging environments, and more. However, some advanced features might be lacking for very specific use cases.

Cloudways generally provides reliable hosting services with good uptime and performance. Their utilization of top-tier cloud providers contributes to the overall reliability. However, occasional maintenance or issues can occur.
 

The platform offers a user-friendly interface, making it relatively easy to set up and manage cloud servers even for those without extensive technical knowledge. However, certain advanced functionalities might have a learning curve.
 

Cloudways offers 24/7 customer support through live chat and a ticketing system. Responses are generally prompt, and their support team is knowledgeable. However, occasionally, resolution times might vary based on the complexity of the issue.
 

Cloudways stands out for its focus on managed cloud hosting, enabling users to benefit from the scalability and security of various cloud infrastructures without the complexity of direct management. However, some users might prefer more control or customization options.

Payment method

PayPal
Visa
MasterCard
American Express

Cloudways's Features

Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
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Cloudways's Coupons

Browse all bonuses and promotions offered by Cloudways, including their first deposit bonus and other generous promotions.

Get free cloud hosting credit worth $30
United States

Exclusive for BestHostAdviceTips visitors

The Cloudways deal gives you a $30 credit on any of the company’s cloud hosting plans, which include packages for DigitalOcean, Vultr, Linode, Amazon Web Services, and Google Cloud.

Has bonus worked for you?

30$ Discount on Cloudways
United States

Exclusive for BestHostAdviceTips visitors

We are excited to share this exclusive $30 Cloudways deal with our loyal HostAdvice users. The offer grants you a $30.00 discount on your next payment for Cloudways hosting and places no restrictions on what the discount can be applied to. The company’s offerings start at $10.00 monthly, and include excellent features such as:

• Up to 160 GB of storage space for website development
• Up to 5 TB of bandwidth for visitors
• Choose from DigitalOcean, Linode, AWS,

Google Cloud, and Vultr for servers
Reduce your hosting startup costs and focus your resources where you need them most.

Has bonus worked for you?

Get free cloud hosting credit worth $30
United States

Exclusive for BestHostAdviceTips visitors

This includes $30 free hosting credit and user will be able to get it after signing up at Cloudways and they will get free hosting credit as soon as they upgrade their account using credit card. 

Has bonus worked for you?

Unleash The Cloud. Not Budgets. 
United States

For 4 Months +
Up to 30 Free Migrations

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