Review FatCow 2024
FatCow is a web hosting company that has been in the industry for nearly 30 years.
Setup Hosting: FatCow offers a variety of hosting types, including shared and WordPress hosting. They have a single, Linux-based shared web hosting plan that starts at $5.00 per month. This plan includes unlimited email, unlimited disk space, and loads of bandwidth. However, they do not offer Windows hosting support.
Customer Support: FatCow is known for its friendly “Moo Crew” support team. They offer 24/7 phone and email support. However, their hardware isn’t super modern, and while speeds are decent and very reliable, there may be issues if you run into any problems.
Payment: FatCow offers affordable pricing. The basic shared hosting plan starts at $5.00 per month with a one-year commitment. However, the renewal rate, which is only clarified in the dark corners of the website, is much higher than the competition’s.
FatCow's rating: Good hosting provider
We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. e also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.
Hosting provider with a stable user count and no significant complaints will be given a GOOD reputation rating. Therefore, you do not need to worry when host your website on these platforms.
Parameters | Score | Why did we give this score? |
---|---|---|
Features | 4.2 | Excellent - We consider a number of factors when rating features, including: usefulness, ease to use, effectiveness, impact.. FatCow's feature is outstanding. It is one of the best features of the service and is essential for any user who wants to get the most out of the service. |
Reliability | 4.5 | Trustworthy - FatCow is extremely reliable and always meets its promises. They have an outstanding customer service record and are always responsive to customer complaints. |
User Friendly | 4 | Good - Easy to Use: FatCow is very easy to navigate and use. Users will have no trouble finding the information they need or completing tasks. |
Support | 2 | Below average - The support service is poor. There may be a user manual or FAQ page, but it is poorly written and does not provide adequate information. The helpdesk may be unresponsive or unhelpful. The support time may be slow and there may be no live chat with customers. The service may not support multiple languages. |
Price | 4 | Affordable - The pricing of FatCow is affordable. It is slightly lower than the average prices of similar services, and there is some flexibility in the price list. |
Promotion | 4 | Good discount - FatCow offers frequent promotions. Their promotions are attractive and have a wide reach. There are a few bonus programs, discounted codes, or percentage discounts. They have a few conditions for receiving promotions, but their targeted audience is broad. Their rewards programs and loyalty programs are strong, and their discounts and special offers are frequent and appealing. |
Other Factors | 3 | Average - The number of customers is moderate, and the partner reviews are mixed. The company's revenue is also moderate. |
Pros and Cons
Here are the pros and cons of using FatCow as your hosting platform.
Positives
- Money-back guarantee.
- FatCow offers shared hosting, VPS hosting, dedicated hosting, reseller hosting, and more, catering to diverse needs.
- Plans are affordable, especially with introductory discounts and promotions.
- Free domain name.
- Free SSL certificate.
- Content Delivery Network (CDN): Improves website loading speed and performance globally.
- 99.9% uptime guarantee.
- Good track record for uptime and performance
Negatives
- Limited data center locations: May impact performance for users in certain regions.
- Lack of advanced features: Compared to some competitors, FatCow lacks website staging, malware scanning, and other advanced tools.
- Mixed customer support reviews: While some praise the support, others report slow response times and unhelpful interactions.
- Upselling pressure: Customers may experience pressure to upgrade to more expensive plans.
Interesting facts
Overall, FatCow offers average performance for a below-average price. While they provide refreshing simplicity and transparency in some ways, their plans are riddled with deceptive and redundant upsells, poor speed and uptime, and high renewal rates5. If your budget is your chief concern, FatCow might be ideal for your needs.
Latest user reviews
The posts here should let anyone looking at FatCow that it's the wrong place to be looking. I had massive increases in hosting cost - I wasn't paying enough attention to the auto billing to realize how massive. In addition, they were charging me for backup and security on a domain I hadn't owned for three years. And their support went from great when I signed up (early 2000s) to horrific. Best to avoid. In case anyone wants to know, I am now with InMotion on the recommendation of friends and have had excellent experience with them.
Been trying to transfer my site and domain elsewhere for over a year and they have really screwed me. Have to make a whole new URL or sign up with them again. Forget about it, even though it seems like this is they way it goes everywhere, nowadays.
-
Terrible product
-
Bad service
Wanted to add SSL to my site, hosted at FatCow. Worst experience ever. I already have my SSL certificate, purchased through Comodo, but FatCow only allows certificates that are purchased through them. Unbelievable. I've never had that problem with any other hosting company, and I've used a few in my time.
My husband and I have used Fat Cow to host our small business websites and email for about 10 years. The last 2 years we have had odd charges. Our sites and email have been sporadically offline. We have received totally different answers each time we talk to service. We are changing to GoDaddy. Of course they will not refund our money despite no service for weeks. Anyone in business this has drastic effects on our business. I don't recommend anyone sign up with them or continue their business.
-
not refund our money despite no service for weeks
WARNING # 1 - Do not, ever, give FatCow your credit card number or even worse your bank account number, they will just take what they want with no excuses and there is nothing you can do.
FatCow Billing Practices are predatory, they are not "mistakes" they know exactly what they are doing and they are stealing money from their clients. If you give them a credit card they will just take money that you don't even owe and call it a "billing mistake" if you complain. Most people don't complain so they just keep the money.
USE A PREPAID DEBIT CARD ONLY! If you don't they will just take your money, FatCow is not an honest company, they are thieves, multi-million dollar thieves.
WARNING #2 - The FatCow Tech Support is almost non-existent, they are outsourced to India and The Philippines, none of them know what they are doing, they barely speak English, and they don't give a damn about their clients.
WARNING #3 - Don't believe their "low pricing" options, that is only for the first year, all the prices balloon up once you have your websites hosted there, because they know that most people won't bother to move because it is quite a hassle (but not impossible).
WARNING #4 - FatCow is owned by Endurance International Group (EIG), and they own just about every major other major hosting company in the U.S. (see below), and they are all the same, they are ALL TERRIBLE.
* 2slick.com
* AccountSupport
* A Small Orange - 2012
* ApolloHosting
* Arvixe - 2014
* Berry Information Systems L.L.C.
* BigRock
* BizLand
* BlueDomino
* Bluehost - 2011
* Directi - 2014
* Dollar2Host
* Domain.com
* DomainHost
* Dot5Hosting
* Dotster
* easyCGI
* eHost
* EntryHost
* Escalate Internet
* FastDomain
* FatCow
* FreeYellow
* Glob@t
* Homestead
* HostCentric
* HostClear
* HostGator - 2012
* Hostnine - 2012
* HostMonster - 2011
* Host with Me Now
* HostYourSite.com
* HyperMart
* IMOutdoors
* Intuit Websites
* iPage - 2009
* IPOWER/iPowerWeb
* JustHost - 2011
* LogicBoxes
* MojoMarketplace
* MyDomain
* MyResellerHome
* NetFirms
* Networks Web Hosting
* Nexx
* PowWeb
* PureHost
* ReadyHosting.com
* ResellerClub
* Saba-Pro
* SEO Hosting
* Southeast Web
* Spry
* StartLogic
* SuperGreen Hosting
* Typepad
* USANetHosting
* VirtualAvenue
* VPSLink
* WebHost4Life
* webhosting.info
* Webstrike Solutions
* Webzai - 2014
* Xeran
* YourWebHosting
* Any buying more every day