I signed up for a VPS in Sydney and initially got good service. This lasted for 17 days, when suddenly my VPS went offline with no notice.I checked the network status page and it listed everything as healthy. I then contacted support. A day later my ticket had no response, so I followed up. They finally said they were experiencing "network issues" on the VPS and that they were working on it.They then followed up on the ticket and said: "There were no problems with the network, there were planned works on the physical node.The scheduled works were announced to the clients."Followed by "We apologize for the reply. It was not meant for you. We are working on your ticket."At this point it had been 3 days since the server went offline, so I asked for an estimate of when service would be restored and was told there was no estimate they could give me. At this point they had also confirmed that they do not use the network status page at all. (Why have it then?)I'll grant the pricing was cheap, but that is only good value if they actually provide the services they say they will, so I cancelled my account, and to their credit they refunded my money.I then asked for my account to be deleted. They said they would delete the data in the VPS but it was against their policy to delete accounts. Well that policy is illegal given that you're based in Estonia. So I then requested that they delete my data under the right to be forgotten in GDPR, and suddenly they were in fact able to delete my account.What hosting provider has a server down for 5 days and at that point cannot even provide an estimate as to when services will be restored?Who also sends support responses to the wrong customer?Who refuses to delete an account when you're in a GDPR jurisdiction, then immediately folds when I note I'm aware of the law?BlueVPS, that's who.