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Frequently Asked Questions(FAQ)

What is the uptime guarantee for Linode?

Linode offers a 99.9% uptime guarantee. This means that your website will be online 99.9% of the time. If your website experiences any downtime, Linode will credit your account.

Does Linode offer a money-back guarantee?

Yes, Linode offers a 7-day money-back guarantee. If you are not satisfied with your hosting plan, you can cancel your account and receive a full refund.

 
How can I contact Linode customer support?

Linode offers 24/7 customer support via live chat, phone, and email. You can also find a wealth of helpful information in the Linode knowledge base.

What are Linode's server locations?

Linode has data centers in the United States, Europe, Asia, and Australia. This means that your website will be hosted on a server that is close to your visitors, which will improve your website's loading speed.

Does Linode offer a free trial?

Yes, Linode offers a $100 credit for new users. This means that you can try their services risk-free for up to 60 days.

 
What is Linode's refund policy?

Linode offers a 7-day money-back guarantee. This means that you can cancel your hosting plan at any time within 7 days of your purchase and receive a full refund.

How do I transfer my website to Linode?

Linode offers a free website transfer service. This means that you can transfer your website from another hosting provider to Linode without any hassle.