bigrock.in Review

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User reviews (8)

BigRock is India’s leading domain registration and web hosting company. They offer a wide range of services including domain and web hosting, website builder, and managed SEO services. BigRock provides robust web hosting with quick response times, enhanced security, and maximum uptime. They offer various hosting plans tailored to specific needs, including shared hosting, VPS hosting, and dedicated server hosting. 


About bigrock.in:
Owner/CEO:
Jeff Fox
Established:
2009
Phone:
+91 2230797900
Address:
Western Express Hwy Fl 5 Unit No 501, Mumbai, Maharashtra, 400063, India
Servers Locations:
  • India
    India
  • USA
    USA
Servers Locations: 2
  • India
    India
  • USA
    USA
Customer Support: 1
English
Website: English
English
Support: English
All languages (2)
Live chat
United States
United States Accepted
3.7/5
Good Hosting Provider
by BestHostAdviceTips
Features: Excellent
Reliability: Trustworthy
User Friendly: Excellent
Support: Excellent
Price: Affordable
Promotion: Average coupon
Other Factors: Good
Pimploy Sinakorn
Author: Pimploy Sinakorn Last updated: 07 February 2024

Review bigrock.in 2024

bigrock.in

BigRock is India’s leading domain registration and web hosting company. They offer a wide range of services including domain and web hosting, website builder, and managed SEO services. BigRock provides robust web hosting with quick response times, enhanced security, and maximum uptime. They offer various hosting plans tailored to specific needs, including shared hosting, VPS hosting, and dedicated server hosting. 

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bigrock.in's rating: Good hosting provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. e also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

Hosting provider with a stable user count and no significant complaints will be given a GOOD reputation rating. Therefore, you do not need to worry when host your website on these platforms.

Parameters Score Why did we give this score?
Features 4.3 Excellent - We consider a number of factors when rating features, including: usefulness, ease to use, effectiveness, impact.. bigrock.in's feature is outstanding. It is one of the best features of the service and is essential for any user who wants to get the most out of the service.
Reliability 4.3 Trustworthy - bigrock.in is extremely reliable and always meets its promises. They have an outstanding customer service record and are always responsive to customer complaints.
User Friendly 4.2 Excellent - Extremely Easy to Use: bigrock.in is incredibly easy to navigate and use. Users will find it effortlessly to find the information they need or complete tasks.
Support 4.1 Excellent - The support service is excellent. There is a comprehensive user manual and FAQ page. The helpdesk is very responsive and helpful. The support time is very fast and there is live chat with customers. The service supports multiple languages and provides excellent customer service.
Price 3.2 Affordable - The pricing of bigrock.in is affordable. It is slightly lower than the average prices of similar services, and there is some flexibility in the price list.
Promotion 3 Average coupon - bigrock.in offers occasional promotions. Their promotions are average and have a moderate reach. There are a few bonus programs, discounted codes, or percentage discounts. They have some conditions for receiving promotions, and their targeted audience is fairly broad. Their rewards programs and loyalty programs are okay, but their discounts and special offers are few and far between.
Other Factors 3.1 Good - The number of customers is high, and the partner reviews are mostly positive. The company's revenue is also high

Pros and Cons

Here are the pros and cons of using bigrock.in as your hosting platform.

Positives

  • BigRock offers a wide range of services at competitive prices.
  • Customers have praised BigRock’s user-friendly interface.
  • Provides a 99.99% uptime guarantee.
  • BigRock’s customer support team has been commended for their professionalism and efficiency.
  • Includes a free website builder with their hosting plans.

Negatives

  • Some customers have found BigRock’s features to be too basic.
  • Money-back guarantee only offers account credit.
  • Some customers have had negative experiences with BigRock’s customer.

Interesting facts

BigRock provides domain and web hosting services with a 99.99% uptime guarantee1. They offer different hosting plans tailored to specific needs, including shared hosting, VPS hosting, and dedicated servers.
BigRock’s user-friendly DIY Sitebuilder helps users build their websites quickly and without any assistance.
Offers managed SEO services to help businesses boost their online presence.
Many customers have expressed satisfaction with BigRock’s services, citing increased sales, top-quality post-sales support, and a user-friendly interface.

Latest user reviews

Karan Salunkhe
• 4 weeks ago

Karan SalunkheGood expireance support me to Rasmi B. She is good at handling the customer.

service gene
• 4 weeks ago

Please start support over phone after 8pm

PTechz
• 4 weeks ago

The VPS is not working, stuck at loading! Even when everything is fine. This is confusing, just crashed my mind. The server is running, no errors in the log. But still it sucks.

And for the domain, it's not worth it. Better try Namecheap.

UI Design sucks, multiple admin panels. What the heck is going on? Like seriously!?

Wasted my time and money on this BigShit.in!

Better improve or sell yourself to some good.

  • VPS is not working
Hemant
• 4 weeks ago

Feedback for Ms. Rashmi:

The numbers I pressed during your interactive voice response system went as rating points like, 1 1 1 etc to Ms. Rashmi, when I actually gave her full points 5 5 1. Therefore, something went wrong during the time when I was giving her the points. Her interaction was truly excellent and she seems to be very knowledgeable and very helpful and she resolved my issue in a very short time. Hence, I give her 5 points for resolving my issue.

Hemant
• 4 weeks ago

Feedback for Ms. Rashmi:

The numbers I pressed during your interactive voice response system went as rating points like, 1 1 1 etc to Ms. Rashmi, when I actually gave her full points 5 5 1. Therefore, something went wrong during the time when I was giving her the points. Her interaction was truly excellent and she seems to be very knowledgeable and very helpful and she resolved my issue in a very short time. Hence, I give her 5 points for resolving my issue.

malay ali
• 4 weeks ago

I recently bought a domain from them without reading their "privacy policy"! It was a great mistake. They share your contact details with a wide network of spammers. Now I'm getting 10-20 calls daily from various spam agencies of web design, marketing etc. Please steer away from this company. Even if you've to pay a penny higher, use the service of other domain sellers that respect privacy. Always READ PRIVACY POLICY!

GA
• 4 weeks ago

I got the new product (multi domain) and Pooja helped me with her technical expertise in ensuring the product purchase was a success. Had it not been the help I was so lost that I had almost decided to cancel the purchase. I also would like to thank Sumathi for her seamless technical skills; she equally played an integral part in helping me take the right decision. Thanks to you my website is intact and up and running fine.

RJ Pandey
• 4 weeks ago

I am happy with Services and support. Support team good and provide fully info what he/she can provide us. i will keep use bigrock!

  • Support team good

Payment method
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bigrock.in's Features

Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
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User reviews of bigrock.in

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3.5

Rated by 8 users

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